Senior Director, Revenue Operations

Important Notice: Recruitment Scams
We are aware of ongoing scams where individuals falsely claim to represent Catapult. If you are applying via a third-party website such as LinkedIn or Indeed, please verify that the role is listed on our official careers page: catapultsports.com/careers.
All legitimate Catapult recruiters use email addresses ending in @catapultsports.com or @catapult.com.

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing.

We work with over 4,400 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.  Our solutions include video analytics and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.

WE WANT PEOPLE WHO ARE DRIVEN BY DATA, FOCUSED ON GROWTH, AND INSPIRED BY WHAT’S POSSIBLE

We’re looking for a driven, curious, and strategic Senior Director of Revenue Operations to join our high-growth organization at a pivotal time of transformation. Based in Boston, this senior leader will play a critical role in optimizing deal execution by designing efficient processes and leveraging smart automation. Their primary focus will be to deliver actionable insights that drive revenue acceleration. They will also lead change management across the Sales function, ensuring clear communication, seamless adoption of new initiatives, and a culture of compliance and continuous improvement.

WHAT YOU WILL DO

Revenue Strategy & Operational Excellence

• Architect and scale a global Revenue Operations strategy, aligning systems, processes, and GTM teams to support both near-term performance and long-term growth objectives.
• Own the enterprise-wide RevOps tech stack (CRM, CPQ, billing, analytics), driving strategic integration and automation across Sales, Marketing, Customer Success, and Product.
• Design scalable, data-informed operating models that improve deal velocity, expand margins, and reduce operational friction across the full revenue lifecycle.
• Partner with executive leadership on territory design, segmentation, incentive modelling, and global quota frameworks, continuously refining based on market evolution and strategic shifts.
• Lead innovation and transformation initiatives, including the adoption of advanced AI/ML technologies for predictive sales insights, churn modelling, and intelligent enablement at scale.
• Champion high-leverage initiatives like automated contract intelligence, dynamic pricing strategies, and real-time customer health scoring to support GTM efficiency and personalization.

Insight-Led Decision Making

• Define the enterprise analytics vision, building a centralized performance infrastructure that enables real-time visibility into pipeline health, commercial efficiency, and unit economics across regions and verticals.
• Lead executive-level insights delivery—QBRs, board reporting, and strategic reviews—that unlock opportunity and enable strategic bets.
• Establish and govern enterprise-wide data standards to ensure consistency and reliability across core systems (Salesforce, HubSpot, NetSuite, etc.).

Strategic Cross-Functional Leadership

• Serve as a senior stakeholder across GTM, Finance, Product, and Legal to streamline cross-functional revenue workflows—contract execution, pricing, billing, and recognition—while ensuring compliance and performance.
• Mentor and scale a high-performing RevOps team, developing emerging leaders and fostering a culture of accountability, systems thinking, and operational excellence.
• Drive change management across the business, ensuring adoption of new processes, technologies, and operating rhythms.

Industry-Focused Innovation

• Leverage deep knowledge of the sports performance and analytics landscape to develop and iterate GTM strategies tailored to elite sports teams, leagues, and performance organisations.
• Continuously monitor and respond to emerging trends in SaaS, sports technology, and AI, ensuring RevOps is a catalyst for innovation and differentiation.

WHAT YOU WILL NEED

• 8+ years in RevOps, Sales Operations, or GTM Strategy, with 4+ years in a leadership role in a high-growth SaaS/subscription business; global exposure preferred.
• Proven track record of successfully implementing AI/ML tools (e.g. Clari, Gong, ChatGPT for sales, Chorus.ai) to drive efficiency or innovation.
• Expertise in CRM systems (Salesforce preferred), CPQ, billing platforms, and BI tools (e.g., Tableau, Qlik). Experience with enterprise-level data governance.
• Strong analytical skills with experience in pricing models, forecasting, and revenue analytics.
• Passion for sports technology and familiarity with the unique demands of B2B sports SaaS.
• Strong interpersonal skills: Must be sharp, energetic, assertive and results-oriented; able to prioritise and focus in a rapidly evolving environment.
• Demonstrated ability to collect stakeholder feedback, deeply understand their pain points, and meet them on their level to drive solutions.
• Strong analytical and strategic thinking skills with proven experience driving change with action insights.
• Executive presence, high EQ, and the ability to mentor cross-functional teams and foster a performance-driven culture

WHY CATAPULT? 

• We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life.
• We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.
• Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability 
• We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.  There is unlimited opportunity to grow, do more, and do better.

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet!

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role