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Sr. Manager of Marketing Operations

Remote - US

Open Source has taken over the world of software development; however, the largest trade-off still persists: security. Companies spend an enormous amount of time and resources patching and fortifying open source software in order to ship with confidence & compliance. 

Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Customers including Snowflake, Canva, and HPE rely on Chainguard to build securely with open source software across the organization.

Chainguard is the safe source for open source.

About Us

We live and breathe our company values:

We are customer obsessed - Our true advantage is the strength of our relationships with customers through collaboration, empathy, and responsiveness.  We establish trust as we educate, advocate, and listen to their needs.  Our focus is on delivering solutions to our customers that create value and make their lives better. 

We have a bias for intentional action - We’re a start-up and we need to move fast. However we need to move fast through intentional action to make sure we’re able to deliver quickly and efficiently on what is most impactful to our collective success.  We prioritize, plan, try things, and fail fast.  We think about how what we do impacts other teams and communicate our progress - owning the whole solution from start to finish. If we move fast enough, we can make two or three mistakes, learn, and correct them before competitors even make their first decision.

We don’t take ourselves too seriously (but we do serious work) - Though we are solving an important problem which takes focus and a degree of seriousness, we don’t take ourselves too seriously while we do.  We laugh, have fun, embrace uniqueness, and enjoy the journey. Together.

We trust each other and assume good intentions - We hire great team members and trust them to do their work. We’re transparent with data, news, and decisions - positive or negative - to empower team members to make well informed decisions. Showing up for each other fully means we celebrate each other’s accomplishments as well as give compassionate direct feedback when needed.  We always default to assuming good intentions.

The role, in a nutshell:

As the Manager of Marketing Operations, you will lead the strategy, execution, and optimization of our marketing processes and technologies within the GTM Operations organization. Your leadership will drive effectiveness, enhance data integrity, and ensure seamless collaboration across GTM teams. You will play a crucial role in maximizing our marketing processes and supporting our growth objectives.

What you’ll do:

  • Strategic execution: Drive the execution of marketing operations strategies set in collaboration with the broader GTM Operations team and business partners that align with company goals and drive effectiveness.
  • Process Optimization: Identify and implement process improvements to enhance marketing automation, lead management, and campaign execution.
  • Data Management: Oversee the management and integrity of marketing data, ensuring accurate and timely reporting and analytics.
  • Performance Measurement: Develop and track key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and initiatives.
  • Campaign Operationalization: Ensure the smooth operationalization of marketing campaigns, from planning to execution, to achieve business goals.
  • Technology Oversight: Manage the selection, implementation, and optimization of marketing technology platforms and tools.
  • Performance Measurement: Report key performance indicators (KPIs) to measure the effectiveness of marketing campaigns and initiatives on a per campaign, weekly, monthly, or quarterly basis.
  • Collaboration: Work closely with cross-functional teams, including Marketing (particularly Demand Gen, PMM, and ABM), Sales, and IT, to ensure alignment and support for marketing initiatives.  Serve as a key cross-functional business partner to the Marketing Leadership team. 
  • Team Leadership: Manage and mentor a small team of marketing operations professionals, fostering a culture of continuous improvement and professional growth.

What we're looking for:

  • Experience: 7+ years of experience in marketing operations or a related field, with at least 2 years in a managerial role.
  • Technical Proficiency: Deep understanding of marketing automation platforms (e.g., HubSpot), CRM systems (e.g., Salesforce), and other marketing technologies.
  • Project Management: Excellent project management skills, with the ability to manage multiple projects and priorities simultaneously.
  • Communication: Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
  • Problem-Solving: Creative problem solver with a proactive and strategic approach to challenges.
  • Leadership Skills: Proven ability to lead, mentor, and develop high-performing teams.

A few of the benefits we offer (for our full time employees):

  • Equity/stock options
  • Unlimited PTO
  • Remote work with flexible coworking and team meetup opportunities
  • Home office and internet stipend
  • 100% health/dental/vision insurance coverage for you and your family
  • Monthly Wellness budget

If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

For US based roles - Chainguard participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Chainguard, Inc. only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Chainguard, Inc. will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Privacy Policy.

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