AR Account Specialist

Chefman is seeking a detail-oriented and motivated AR Account Specialist to support day-to-day accounts receivable operations. This role owns accurate invoicing, account maintenance, payment reconciliation, and resolution of discrepancies that impact collections and cash flow. We are specifically looking for someone with hands-on experience supporting Amazon accounts (Vendor Central or similar), who understands how Amazon billing, deductions, and dispute processes work. This role is ideal for someone who is proactive, detail-oriented, and comfortable operating in a fast-paced, high-volume environment.

This role is based in our Mahwah, NJ office.

Responsibilities
• Generate and distribute accurate customer invoices in a timely manner
• Monitor EDI invoicing platforms to ensure successful transmission of all invoices
• Maintain and update customer account records, including balances, payment history, and account activity
• Apply and reconcile incoming payments, including checks, wires, credit cards, and other remittances
• Investigate and resolve payment discrepancies, short pays, deductions, and chargebacks, particularly within Amazon and other large retailer accounts
• Manage and resolve Amazon-related deductions, disputes, and portal activity in a timely manner
• Proactively monitor aging reports and outstanding balances to drive timely collections and resolution
• Review customer credit limits and payment status to determine appropriate sales order releases
• Prepare accounts receivable reports, including aging, cash receipts, and other reporting for internal stakeholders
• Communicate account issues, risks, or collection concerns to the Controller and accounting leadership

Qualifications
• 3 years of experience in accounts receivable or related accounting functions
• Hands-on experience working with Amazon accounts (Vendor Central, deductions, disputes, chargebacks, etc.) and other high-volume retailer accounts/vendor portals
• Experience working with accounting ERP systems (NetSuite strongly preferred)
• Proficiency in Microsoft Excel and financial reporting tools
• Experience with HighRadius is a plus
• Strong attention to detail with the ability to manage multiple priorities in a deadline-driven environment
• Analytical, resourceful, and persistent with a strong follow-through mindset