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Salesforce Solution Architect

Remote

Ciberspring, founded in 2003, is a next-generation, tech-first precision engagement agency delivering innovative solutions across three verticals. Our Digital division specializes in custom application development, system integration, and marketing technology, with expertise in the Salesforce and Adobe suites, as well as other content management and automation tools. Our Health division serves as a Health and Life Sciences Agency of Record, partnering with pharma, healthcare, and medical technology companies to deliver precision engagement services using cutting-edge technology. Our Talent division connects businesses with top-tier staffing resources to address unique challenges and drive success. 

We are driven by a passion for cutting-edge technology to deliver unparalleled impact, innovation, and cost-effective solutions for our clients. On a mission to empower organizations, we advise, implement, integrate, and deliver transformative solutions that not only enhance digital operations but also improve human life.

Our people are the center of our success. Discover a team where your voice matters, your ideas inspire, and your growth is prioritized!

Our Salesforce practice is focused on providing implementation and integration solutions and managed services to our clients in the Healthcare and Life Sciences industries.

We are looking for a remote Salesforce Solution Architect with Health Cloud expertise to join our team!  In this role, you’ll get the opportunity to design and architect solutions for customers. You will solve key business challenges to ensure that the customer’s needs are met. You will partner with customers and internal team members to deliver high quality solutions. 

Solution Architects use a broad skill set across design, build, soliciting feedback, and presenting design reviews to produce eloquent solutions from requirements definition through to execution.

 

Position Overview:

  • Design, define and develop comprehensive solutions by coupling industry knowledge with technology understanding.
  • Navigate ideas from the whiteboard to polished business applications for our healthcare and life sciences customers.
  • Lead detailed requirement gathering sessions with customers and work with the Ciberspring delivery team to ensure a comprehensive list of requirements is documented.
  • Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third party tools.
  • Lead a team of configuration specialists and business analysts to create and document our solutions.
  • Lead customers through design review to refine and iterate on the solution design.
  • Participate in customer training sessions and other implementation activities to contribute to the overall project success across all deliverables.
  • Strategically build relationships with relevant customer sponsors and stakeholders within each project to actively identify and create future opportunities, references, and to develop a robust industry network for the organization.
  • Stay current with business challenges clients are facing, including new trends, market conditions, regulatory requirements and the competitive landscape.

 

What you bring to Ciberspring:

  • Health Cloud expertise is a must
  • Expertise in documenting current state business processes, identifying gaps/areas for improvements, simplifying complex processes, as well as making recommendations for future state processes and system designs.
  • Ability to effectively design and configure scalable solutions to meet client business needs.
  • Led a functional and technical team through full Salesforce project lifecycles.
  • Demonstrated proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs.
  • Teach and collaborate with business analysts and configuration specialists to design solutions, document requirements and own portions of the build.
  • Excellent cross-team communication and collaboration skills
  • Consulting industry experience
  • Healthcare/Life Sciences industry experience
  • Experience working with IT infrastructure teams and designing multiple integrations including email, SMS, telephony, and master data management.
  • Strong analytical and client interaction skills

We are committed to providing competitive compensation for all roles at Ciberspring.  We consider multiple factors when determining compensation, including your skills, experience, and qualifications while balancing internal parity relative to peers within the company

The targeted base salary range for this position is: 

$120,000 - $160,000 USD

 

We are dedicated to building a company that we can all be proud of. We come from all over the world and bring with us the passion and skill to solve our clients’ problems and a shared commitment to fostering a culture of openness, thoughtfulness, diversity and excellence.

Our Values:

  • Trust
  • Transparency
  • Accountability
  • Boldness
  • Respect
  • Optimism

Ciberspring provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

 

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