Commercial Director

Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award-winning Cloudbeds Platform brings together built-in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics. 

Behind the Cloudbeds platform is a growing team of 700+ employees distributed across 40+ countries speaking 30+ languages. We are engineers and designers, hotel managers and travel agents, and experts on everything from big data to e-commerce to compliance. The Cloudbeds team comprises the brightest minds in technology and hospitality working to solve the industry's biggest challenges. 

From the beginning, we've believed that our people are our greatest asset, so we founded the company as #RemoteFirst, #RemoteAlways with shared core values and tenets that allow our team to thrive. This means we:

• Embrace Remote First, Remote Always culture
• Hire the best people around the world; 
• Prioritize our customers and results over titles
• Foster an inclusive culture that celebrates bold thinking and diverse perspectives; 
• Offer open vacation time, flexible paid holidays, and company-wide mental health days;
• Provide access to professional development, including manager training, upskilling and knowledge transfer

We are seeking a visionary Commercial Director to lead our growth efforts in the Asia-Pacific (APAC) region. This role is pivotal in driving Cloudbeds' mid-market hotel focus, optimizing product offerings, and maximizing revenue growth in strategic regions and verticals.

What You'll Do:

• Commercial Strategy Development and Execution: Lead the development and execution of Cloudbeds' commercial strategy in APAC, aligning with the company's strategic priorities and revenue objectives. Drive the decentralization of the sales organization, fostering a culture of accountability, integrity, and entrepreneurial mindset.
• Market Analysis and Strategy: Conduct comprehensive target market analysis, including segmentation, product needs, and competitive positioning. Define and communicate Cloudbeds' unique value proposition, leveraging deep integration of distribution, marketing, and revenue management solutions.
• Sales and Marketing Strategy: Collaborate with cross-functional teams to determine optimal pricing structures, sales channels, and marketing activations. Develop and execute Go-To-Market plans, ensuring alignment with regional nuances and customer requirements.
• Team Leadership and Management: Lead and mentor regional sales teams to drive revenue growth, customer acquisition, and market penetration. Establish clear Sales success metrics and performance targets aligned with growth efficiencies, subscription revenue growth rate, and customer satisfaction.
• Product and Partnership Management: Identify opportunities for product enhancement and expansion based on market feedback and industry trends. Cultivate strategic partnerships with industry leaders to enhance Cloudbeds' competitive positioning and market reach.
• Training and Development: Foster a culture of continuous learning and skill improvement. Provide coaching, training, and professional development opportunities for the sales team.
• Internal Collaboration: Drive close alignment with Finance, Growth Ops, Marketing and CS/Onboarding.

You'll Succeed with:

• Exceptional business acumen and industry knowledge, with the ability to articulate Cloudbeds' value proposition and strategic vision to key stakeholders.
• Proven track record of success in sales leadership roles within the hospitality technology sector, with a focus on mid-market (non flagged) hotel segments.
• Demonstrated ability to build and maintain relationships with executive leadership, industry partners, and customers.
• Entrepreneurial mindset with a passion for driving growth, innovation, and customer success.
• Deep understanding of the SaaS model and its application within the hospitality industry.
• Exceptional communication, presentation, and negotiation skills.

Why Join Us Now?

Join a dynamic team that thrives on innovation and values your leadership skills. This role offers the opportunity to shape the future of our company, build a world-class sales team, and make a significant impact on the hospitality industry.

#LI-AC2

Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!

Company Awards to Check Out! 

• Best Places to Work | HotelTechReport (2018-2023)
• Best PMS | HotelTechReport (2021-2023)
• Technology Fast 500 | Deloitte (2023)
• Most Loved Workplace® Certified (2024)
• Fastest Growing Companies | Inc. 5000 (2022)
• Best Startup Employers | Forbes (2022)
• Best Remote Companies to Work | BuiltIn (2022)

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at accomodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

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