Dealer Relationship Manager

About Clutch:

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and BMO. To learn more, visit clutch.ca.

About the role:

Clutch is looking for a Dealer Relationship Manager to join our Dealer & Wholesale Operations team! You are a highly motivated, detail-oriented individual with a passion for the automotive industry. You excel at building strong relationships with various wholesale buyers, thrive in a fast-paced environment, and bring a thoughtful mindset to pricing and vehicle appraisals. In this role, you will have a significant impact by helping Clutch manage and optimize its wholesale operation, ensuring fast and efficient disposition of inventory across multiple markets.

In this position, you will take ownership of evaluating, appraising, and marketing acquired vehicles, managing a book of business nationwide, and exercising data-driven pricing strategies. Success in this role will be driven by your ability to identify disposition opportunities, analyze market trends, and work collaboratively cross-functionally.

What you’ll do: 

• Foster and maintain strong relationships with various buyers nationwide to ensure a smooth transaction process
• Leverage various pricing and cost methodologies to appraise vehicles acquired for wholesale
• Prepare vehicle condition reports to market inventory across multiple markets
• Assist in monitoring and analyzing Clutch wholesale data
• Keep up to date with pricing trends and auction performance
• Develop and update dashboards, pricing tools, and reports
• Effectively coordinate and collaborate cross-functionally

What we’re looking for: 

• 1-2 years of experience in automotive appraisals, buying, or wholesaling
• A strong passion for cars is preferred
• High attention to detail
• Outstanding communication skills, both written and verbal
• Sound judgment, problem-solving skills, and meticulous attention to detail 
• Exceptional organizational and time management skills
• Excited to work in a fast-paced work environment
• Work alongside a driven team collaboratively where new ideas and solutions are encouraged
• Proficiency in Microsoft and/or Google Sheets
• Must be comfortable working on-site at our Etobicoke and Mississauga facility

It’d be great if you have:

• Experience using dealership management systems or wholesale marketplaces
• Familiarity with vehicle auction processes

Why you’ll love it at Clutch: 

• Autonomy & ownership -- create your own path, and own your work
• Competitive base compensation + a strong Sales Incentive Plan!
• Health & dental benefits 

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.