Product Operations Analyst - L2
Company Overview
CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. Learn more at commerceiq.ai.
Product Operations Analyst - L2
CommerceIQ, Bangalore, India
CommerceIQ is a well-funded, Series B growth start-up that helps consumer brands grow their business on e-commerce channels (like Amazon, Walmart) using advanced algorithms and machine learning technology. We help consumer brands win shoppers at the moment of purchase by algorithmically managing supply chain, demand forecasting, promotions and advertising spend, fraud listing detection, content optimization and other aspects that help shoppers make online purchase decisions.
Skills and Experience:
- Bachelor’s degree in computer science or equivalent.
- Experienced as an analyst or working with any e-commerce organisation with key responsibility towards catalogue/ merchandising/ category growth
- Relevant work experience of 1-2 years.
- Knowledge of retail branding, product mapping & taxonomy metrics.
- Strong hold towards Website & market research.
- Strong knowledge of Google spreadsheet and MS Excel (Vlookup, Advance formulae).
- Must be able to prioritise and handle multiple tasks and changing priorities.
- Excellent Verbal and written communication skills, able to communicate clearly and effectively.
- Good to have : any computer language background ( html, css, sql, etc )
Responsibilities:
- Completing tickets by client and follow-up to get them resolved.
- Onboarding customers to the portal using CRM and ensuring the quality of data.
- Analysing ecommerce retailer websites to collect /gather data for business release.
- Partner with other teams to develop & release UI instances according to the client demand.
- Perform UAT on the UI and work with customer success team to resolve the UI issues.
Help us build the future of ecommerce. Apply now or learn more at https://commerceiq.ai!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
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