Job Application for Design Consultant at Construction Resources

About Us: Construction Resources is a premier provider of high-end building materials and interior home products, renowned for our dedication to quality and innovation. Our design centers are celebrated for their sophisticated product offerings and exceptional customer service. We are seeking talented Design Center Consultants to join our team and provide outstanding guidance and support to our clients as they navigate their projects.

Position Overview:

The Design Consultant is a highly skilled in-house expert who guides homeowners, designers, and trade clients through the design, selection, and purchasing process for decorative plumbing fixtures. Blending technical knowledge with aesthetic sensibility, this role leads clients through product decisions that align with both their style and project requirements.
The Design Consultant owns the full plumbing process — from consultation and quoting to strategic pricing and project coordination — while collaborating with Account Managers, Design Consultants, and the Plumbing Operations team. This role also plays a key part in promoting the plumbing division to clients working with other CR Home business units and supporting showroom staff through ongoing product knowledge training. Travel between showrooms is required.

Key Responsibilities:

• Provide personalized design consultation to clients, helping them select plumbing fixtures and accessories that align with their architectural plans, interior design goals, and functional needs.
• Build cohesive plumbing fixture packages that reflect the overall project vision, considering finish coordination, layout limitations, water flow needs, and installation specs.
• Develop and maintain in-depth knowledge of plumbing product lines, including fixtures, faucets, rough-ins, accessories, and new innovations.
• Provide strategic pricing and manage plumbing scope details for larger residential projects; collaborate with account owners to ensure plumbing design and logistics are executed to project standards.
• Prepare detailed, accurate quotations and order packages using company systems (CRM, SpecBook, Syspro), ensuring smooth order processing and follow-up as needed.
• Serve as the client’s primary contact for all plumbing inquiries from selection through final order confirmation, remaining available to support the client and internal teams throughout fulfillment as needed.
• Partner with Design Consultants to ensure a warm handoff of new clients and maintain strong communication with the Plumbing Operations team to support accurate order entry and on-time deliveries.
• Play a key role in ensuring showroom teams receive up-to-date product information and training and support ongoing education about plumbing trends and best practices.
• Support business growth by identifying opportunities to introduce our plumbing products to existing company clients across other divisions and cultivating new relationships — helping to drive repeat business and client satisfaction across all service lines.
• Lead or participate in showroom "lunch and learns," providing product updates and technical training to internal staff on plumbing fixtures, trends, and installation considerations.
• Travel between CR Home showrooms as needed to support client consultations, cross-functional collaboration, and business unit alignment.
• Attend industry events and support select weekend hours as scheduled to enhance client engagement and drive business growth.

Qualifications:

• 3+ years’ experience in decorative plumbing sales, showroom sales, or plumbing design/consulting.
• Strong technical knowledge of plumbing fixtures, rough-ins, compatibility, and installation requirements; ability to read plans is a plus.
• Excellent communication and relationship-building skills with a commitment to delivering an exceptional client experience.
• Detail-oriented with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in CRM, order-entry systems, and Microsoft Office.
• Collaborative, solutions-focused team player with a proactive mindset and a passion for plumbing products.

Supervisory Responsibilities:

This position has no direct reports.

BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance

EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.

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By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.

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Design Consultant

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