Director, Centralized Estimating and Quoting

Director, Centralized Estimating & Quoting

 

POSITION OVERVIEW

The Director, Centralized Estimating & Quoting is responsible for building and leading a centralized function that provides estimating and quoting support across Construction Resources’ business units and product categories.

 

This role will establish standardized processes, improve quote speed and accuracy, and enhance the overall effectiveness of the sales organization. The Director will lead a high-performing team focused on delivering timely, high-quality quotes to support field sales teams, who in turn set expectations with end customers.

 

This position requires a strong sense of urgency, deep understanding of construction and finished goods, and the ability to leverage systems, automation, and emerging technologies to drive scalable solutions.

 

This role is critical to enabling scalable growth by transforming how Construction Resources delivers quoting and estimating support—driving speed, accuracy, and consistency across a decentralized sales organization. The Director will partner closely with Sales leadership on pricing strategy, margin integrity, and quote governance to ensure alignment with business objectives.

 

KEY RESPONSIBILITIES

Centralized Quoting & Estimating Leadership

• Build, lead, and scale a centralized quoting and estimating function supporting all markets and categories
• Oversee the development of standardized quoting processes to drive consistency, efficiency, and accuracy
• Ensure timely and accurate delivery of estimates and quotes aligned with sales and customer expectations
• Establish and continuously improve service levels for quote turnaround and quality

• Partner with Sales leadership on pricing governance, margin expectations, and approval frameworks to ensure quotes align with company objectives

 

Sales Support & Customer Responsiveness

• Support field sales teams as the primary internal customer, recognizing their role in setting expectations with the end customer
• Operate with a high sense of urgency to meet tight timelines and customer commitments
• Identify and remove bottlenecks that impact the speed and effectiveness of the sales cycle
• Maintain strong alignment with Sales leadership to support revenue growth and execution

 

Technology & Process Optimization

• Identify and implement systems, tools, and automation to improve quoting efficiency and scalability
• Evaluate and introduce advanced solutions, including AI-driven tools, to enhance estimating accuracy and throughput
• Partner with IT and business leaders on system enhancements and integrations
• Drive continuous process improvement initiatives across the quoting lifecycle

 

Cross-Functional Collaboration

• Partner closely with Sales, Operations, Sourcing, and Production teams to ensure feasibility, timing, and alignment on quotes
• Facilitate clear communication across teams to support efficient order execution
• Support new product launches, pricing updates, and operational changes

 

Team Leadership & Development

• Lead and develop a team of approximately 2–4 associates initially, with responsibility to scale as the function expands
• Establish clear roles, performance expectations, and accountability measures
• Foster a team culture centered on responsiveness, collaboration, and customer service
• Build strong interpersonal relationships across field leadership to support adoption and trust

 

Performance Management & Reporting

• Develop and monitor KPIs related to quote turnaround time, accuracy, volume, and conversion
• Provide regular reporting and insights to leadership on performance and improvement opportunities
• Use data-driven insights to drive operational and strategic decisions

 

SUCCESS IN THIS ROLE LOOKS LIKE:

• Reduced quote turnaround time and improved responsiveness to field sales teams
• Increased quote accuracy and consistency across markets and categories
• Strong adoption and trust from field sales and leadership
• Improved quote-to-order conversion rates
• Scalable processes and systems that support business growth

 

EXPERIENCE & QUALIFICATIONS

Basic Qualifications

• 8+ years of relevant experience in construction, building materials, distribution, or a related environment
• 3+ years of leadership experience
• Experience in construction, building materials, distribution, or construction support environments
• Strong understanding of estimating, quoting, bidding, or order management processes
• Demonstrated ability to build and standardize processes in a multi-location organization
• Strong technical aptitude with experience evaluating or implementing systems and tools
• Ability to operate with urgency in a fast-paced, customer-driven environment
• Excellent interpersonal and communication skills with the ability to build relationships across field leadership

• Proven ability to build, standardize, and scale processes or functions in a fast-paced, evolving environment
• Experience supporting multi-location or multi-category businesses with complex product offerings

 

Preferred Qualifications

• This role is ideal for a hands-on leader who thrives in building new processes and functions from the ground up, rather than operating within a fully mature environment
• Direct experience in estimating, bidding, or managing quotes within construction or finished goods environments
• Experience supporting or partnering closely with sales teams in a service-driven model
• Exposure to CRM, ERP, quoting systems, or pricing tools
• Experience implementing process automation or AI-driven solutions
• Background in scaling centralized or shared services functions

 

SKILLS & COMPETENCIES

• Customer Focus & Responsiveness: Demonstrates a strong sense of urgency and accountability in delivering timely, high-quality support to sales teams, recognizing their role in meeting and managing end-customer expectations
• Operational Excellence & Process Discipline: Ability to design, standardize, and continuously improve processes that drive efficiency, consistency, and scalability across a centralized quoting function
• Technical & Systems Acumen: Strong aptitude for evaluating and implementing systems, tools, and emerging technologies—including AI—to enhance quoting accuracy, speed, and overall performance
• Strategic Thinking & Execution: Ability to translate high-level business objectives into executable strategies that improve quoting operations, support revenue growth, and enhance sales effectiveness
• Cross-Functional Collaboration: Builds strong, trusted relationships across Sales, Operations, Sourcing, and field leadership to ensure alignment, responsiveness, and successful execution
• Leadership & Team Development: Proven ability to build, develop, and scale high-performing teams while fostering a culture of accountability, responsiveness, and collaboration
• Data-Driven Decision Making: Leverages data, metrics, and performance insights to identify trends, drive continuous improvement, and inform operational and strategic decisions

• Change Management & Adoption: Ability to drive adoption of new processes, tools, and ways of working across decentralized field teams and leadership groups

 

 

WORK LOCATION

Atlanta, GA (on-site / office-based). Less than 20% travel; primarily for business alignment, leadership meetings, and team development

 

 

EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES
Please note:  this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.

This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.

By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.