Business Analyst Jr

Launch Your Career with Cook Systems

Ready to elevate your career? Cook Systems, a certified veteran-owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you’re aiming to work with a Fortune 500 company or a small business, we’ve got you covered. 

Our core values—integrity, investment, and innovation—drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work-life balance and personal growth. Our cutting-edge IT consulting partners and FastTrack talent program are designed to help you excel.

Join our forward-thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!

Summary
Seeking a highly organized, tech-savvy, and service-oriented individual to support a statewide initiative to modernize jail data collection. This role combines business analysis and IT coordination, making it ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful government agency. The candidate will serve as the front-line IT point-of-contact, assisting with IT questions, managing IT inventory, and collaborating with the Strategic Technology Solutions department.

Responsibilities

Data Project (75%)

• Interview stakeholders from 123 county jails, workhouses, and lockups, as well as multiple state agencies to identify needs, wants, and friction points.
• Document needs, risks, and recommendations for a cloud-based clearinghouse.
• Support steering committee facilitation and timeline tracking.
• Assist with vendor research and technology feasibility summaries.
• Draft reports and summaries for leadership.

IT Support and Coordination (25%)

• Serve as the primary point of contact for internal IT needs.
• Submit and monitor help-desk tickets in ServiceNow.
• Track and update IT inventory for a 30-person department.
• Input data into state systems (Planview, Archer, SharePoint, etc.).
• Assist with website maintenance.
• Ensure compliance with IT policies.

Qualifications

• 1 - 3 years of experience in business analysis, project management, or IT support.
• Excellent communication and organizational skills.
• Comfortable leading interviews, taking notes, and working independently.
• Proficient in Microsoft Office and able to learn new systems quickly.
• Must pass a criminal history check and drug screening.
• Willingness to travel within Tennessee.

Preferred Location
This role involves interaction with local law enforcement and government offices and requires some in-person meetings and travel within Tennessee. Candidates based in Tennessee are strongly preferred, especially those within reasonable commuting distance of Nashville or Jackson, Tennessee.  

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Why Work with Us

At Cook Systems, we don’t just offer jobs—we build futures. Our team is the heart of everything we do, and we’re committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here’s what you can look forward to:

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation’s largest networks, you’ll get the care you need for yourself and your family—wherever life takes you.
• Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
• Flexibility for Life’s Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
• Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you’re covered when it counts.
• Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.

At Cook Systems, you’re not just another employee—you’re a vital member of our team. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let’s build the future together at Cook Systems.

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