Back to jobs
New

IT Support Technician

Miami, FL

Who We Are  

Core Scientific is a leading provider of infrastructure for high-performance compute in North America. Our mission is to accelerate digital innovation by scaling high-value compute rapidly, efficiently, and responsibly.  We transform energy into high-value compute with unmatched efficiency at scale. The company is a $5 billion publicly traded company (NASDAQ: CORZ). 

We power AI, HPC, and other next-generation data center workloads demanding exceptional computing power, in addition to our digital asset mining operations.  We own and operate nine data centers in seven states, housing advanced infrastructure for our customers. 

What sets us apart? We have an entrepreneurial culture, a "can-do" and collaborative attitude, and we own and control our infrastructure. These strategic advantages enable us to maintain operational excellence, increase efficiency, and rapidly deploy cutting-edge innovations developed by our team of experts. 

Join us and accelerate your career alongside our groundbreaking journey. We seek smart, creative, and collaborative professionals who thrive in a fast-paced, result-driven environment. Ready to be part of something exceptional? Apply today and make an impact at Core Scientific. 

Title 
IT Support Technician

Reports To 
Chief Information Security Officer 

The Job  

We’re looking for an IT Support Technician who will build and document processes and programs with security in mind. They will be responsible for assisting internal users in managing accounts, troubleshooting software and hardware issues, and demonstrating empathy and understanding throughout the process. They will become subject matter experts on third-party software we integrate into our workflow, looking for improvements in process and functionality.  Internal problems, big and small, are the first person the team looks to for issues with things we didn’t code ourselves. When everything is running smoothly, they are the understudy to every part of the company and pick up whatever roles need filling in a fast-paced environment. 

Responsibilities 

  • Own the help desk and ensure all tickets are completed promptly 
  • Timely resolution of issues by maintaining an accurate database and documenting complex technical issues concisely for repair teams  
  • Escalate well-documented issues to appropriate team members when necessary 
  • Improve department processes and technologies through the investigation and identification of the root cause of technical problems 
  • Work across multiple departments to ensure IT support is provided where necessary  
  • Partner with Human Resources to onboard all new hires with IT-related functions  
  • Install, configure, and maintain operating systems and desktop applications 
  • Foster open, respectful, and professional communication both within the team and with coworkers, teammates, and leaders across the organization.
  • Performs other duties as assigned.

NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities. 

Qualifications 

  • A bachelor’s degree in computer science or a related technical field is required. 
  • 3+ years in a technical support role is required. 
  • Experience in network setup and security 
  • Extensive understanding of Windows, Mac, and Linux 
  • Agile methodologies 
  • Outlook 365 and GSuite administration  
  • Experience with SSO administration 

Location 

Miami, FL - On Site

Travel  

Occasional travel may be required as needed. 

Work Environment 

This job operates in a data center, office, and shop environment.  

Physical Demands  

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands, and lift up to 50 pounds.   

Position Type/ Expected Hours of Work  

This is a full-time position. General hours of operation and workdays are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some nights and weekends may be required.  

Supervisory Experience (Yes or No) 

No 

 

 

  

Create a Job Alert

Interested in building your career at Core Scientific? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Core Scientific’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.