VP, Revenue Operations

United States

Launched in 2012 by two Stanford professors, Andrew Ng and Daphne Koller, Coursera is now one of the largest online learning platforms in the world, with 168 million registered learners. Our mission is to provide universal access to world-class learning. We partner with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations and Professional Certificates degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Coursera is at the forefront of global education, offering a dynamic online learning platform that caters to over 94 million learners worldwide. With collaborations from nearly 250 elite universities and industry leaders, we present a range of courses, Specializations, certificates, and degree programs designed to equip learners with future-ready skills. Our mission is simple yet powerful: to enable anyone, anywhere, to transform their life through access to the best learning experiences the world has to offer.

At this critical juncture, as we target a visionary revenue goal, Coursera invites an experienced Worldwide Vice President of Revenue Operations to guide our Strategy & Operations (S&O) team. This executive role is central to our aim of scaling revenue and refining our economic model. You will be at the forefront, curating a culture dedicated to performance and distinction, simultaneously meeting immediate needs while sculpting our long-range ambitions.

The Strategy & Operations team collaborates closely with leaders across our global consumer, enterprise, and degree offerings, ensuring Coursera's growth is both robust and sustainable. In your role as VP of Revenue Operations, you will lead the charge in steering strategic endeavors and crafting operational procedures that propel us on our path to achieving and surpassing the billion-dollar revenue milestone. Your guidance will harmonize our customer-facing functions—including sales, marketing, customer success, content acquisition, and campaign management—while drawing from your vast knowledge and expertise in strategic planning, global sales, and field marketing.

Role and Responsibilities

  • Strategy Development & Implementation: Develop a comprehensive revenue operations strategy to support alignment with Coursera's goal of expanding access to world-class education.
  • Sales Forecasting & Growth Planning: Collaborate with the finance team for accurate sales forecasting, ensuring reliable planning for future growth.
  • Data Analytics & Performance Metrics: Utilize data insights to enhance sales performance and develop clear benchmarks for assessing the sales team's efficiency and effectiveness.
  • Cross-Functional Collaboration: Optimize sales processes, streamline cross-functional efforts, and foster strong relationships among marketing, product development, finance, and other critical functions.
  • Employee Empowerment & Onboarding: Design quality onboarding programs and enablement initiatives to equip the salesforce in effective prospect engagement and conversion.
  • Sales and Marketing Ecosystem & Optimization: Develop a robust marketing and sales ecosystem, lead continuous process enhancements, coordinate the creation of sales collateral, and implement global best practices to increase outreach and performance.

Professional Qualifications

  • 15+ years experience in sales/revenue operations leadership within high-growth, B2B SaaS, leading global teams at scale of 500M-1B+; public company experience highly preferred. 
  • Experience in leveraging data insights to form long-term strategies enhancing business scalability and repeatability. Improve sales and marketing efficiency, manage business analysis, set key objectives, and resolve cross-functional issues to achieve short and long-term outcomes.
  • Establish and maintain operating cadence/rigor across revenue operations to measure and report on key performance metrics including forecast accuracy, funnel analysis, and pipeline management,
  • Deep expertise in selecting, implementing and driving usage of tools and process adherence spanning the full customer lifecycle, from top of funnel through post-sale/expansion. 
  • Outstanding communication and critical thinking skills to understand sales/marketing policies and processes at a company and individual sales rep level.
  • Track record of building world-class, high-performing, engaged and motivated teams. 

 

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
 
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
 
For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.
 
#LI-Remote

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Coursera’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.