New

Strategic Account Manager

United States

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

The Strategic Account Manager will be the key liaison consulting between Coursera and one of Coursera’s most strategic industry partners to grow and meet both business and impact objectives. This role will manage relationships, deliver insights to facilitate growth, and facilitate progress across external and internal cross-functional stakeholders, playing a pivotal part in Coursera’s mission to deliver impactful learning experiences.

Responsibilities:

  • Serve as the primary manager for key strategic industry partners, maintaining a deep understanding of their goals, needs, and expectations.
  • Build strong relationships with industry partners, aligning on business content needs and objectives to drive mutual success.
  • Provide data-driven recommendations to partners for growth improvements and optimizations in marketing and content focus areas, ensuring relevance and effectiveness on the Coursera platform and for Coursera’s learners.
  • Collaborate with Product, Marketing, Data Science, and other internal teams to ensure partner content is well-supported and effectively promoted across the platform.
  • Provide partners with regular performance reports, detailing key metrics, successes, and areas for improvement.
  • Identify and pursue opportunities for expansion, such as new content offerings or additional collaboration models that align with partners’ strategic goals.

Basic Qualifications:

  • 5+ years of experience in consulting, cross-functional stakeholder management, partner success, account management, or relationship management, ideally with experience in the technology or education technology sector.
  • Strong track record in managing and nurturing partner relationships, with a focus on content performance optimization.
  • Proficiency in analyzing performance metrics and using data to inform strategic recommendations.
  • Excellent communication, problem-solving, and interpersonal skills, with the ability to engage partners effectively.

Preferred Qualifications:

  • Experience collaborating cross-functionally with product, marketing, and data teams to drive partner success.
  • Comfort pulling data, generating analyses, and formulating insights and business recommendations using data.
  • Strong organizational skills and the ability to manage multiple threads and workstream objectives simultaneously.
  • Passion and excitement around Coursera’s mission to deliver impact and value for learners.

If this opportunity interests you, you might like these courses on Coursera:

Compensation

US Zone 1

  • This role is not available in Zone 1

US Zone 2

  • $104,800 - 131,000 USD

US Zone 3

  •  $98,400 - 123,000 USD

The range(s) listed above is the expected annual base salary for this role, subject to change.

Salary is just one component of Coursera’s total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSUs.

A number of factors are taken into account when determining pay, which includes: job level, location, training/education, business need, skill set, and internal equity. 

Current Zone Locations:

  • Zone 1- San Francisco Metro, New York City Metro, or Seattle Metro
  • Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)
  • Zone 3 - all other US locations
#LI-NM1
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
 
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
 
For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.
 

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