Senior People Technology Analyst

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

We’re a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. We’re looking for inventors, innovators, and lifelong learners eager to shape the future of education. If you’re ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

We are seeking a Senior/Lead Workday Functional Consultant to join our People Technology team. This role is both hands-on and strategic: you will serve as a Workday subject matter expert across Benefits, Absence, Time Tracking, and HCM, while also leading the implementation of AI-enabled applications for the People Team and AI-driven features within Workday.

The successful candidate will combine deep Workday expertise with a curious, forward-looking mindset, eager to explore and deploy emerging technologies to transform how People programs are delivered. You will be a trusted advisor, helping shape how Workday and AI capabilities drive efficiency, insights, and innovation at scale.

To support our global teams effectively, this role will require you to align your working hours closely with US working hours, especially during training. The working hour expectations are as follows:

• Monday - Thursday: ~3:30pm-12:30am IST
• Friday: more flexible working hours ~10am-7pm IST

Key Responsibilities

• Lead the design, configuration, testing, and deployment of Workday modules, with emphasis on Benefits, Time Tracking, Absence, and HCM.
• Partner with business stakholders to translate requirements into scalable Workday solutions.
• Provide expert post-production support, ensuring data accuracy, compliance, and smooth operations.
• Evaluate new Workday releases and features, recommending enhancements that align with Coursera’s People strategy.
• Collaborate with the Reporting and Security teams to maintain data integrity, governance, and compliance.
• Implement and operationalise AI-enabled applications for the People Team (e.g., AI Agents, predictive analytics for attrition, automated workflows, etc.).
• Identify opportunities to embed AI-driven features within Workday, such as intelligent reporting, virtual assistants, and process automation.
• Partner with internal technical teams and vendors to design, pilot, and scale AI solutions that improve employee experience and operational efficiency.
• Lead stakeholder technical communications, change management, and user enablement for Workday and AI initiatives.

Required Qualifications

• 4–10 years of Workday functional experience, with strong expertise in Benefits, Absence, Time Tracking, Prism, Reporting, and HCM.
• Workday certifications in Benefits, Absence, and Time Tracking are strongly preferred.
• Strong post-production support experience; full-cycle implementation experience preferred.
• Proven experience implementing AI solutions in HR technology or People operations (e.g., Workday, chatbots, analytics tools).
• A highly curious learner with a strong interest in exploring and applying emerging technologies to People workflows.
• Proven ability to manage multiple priorities in a remote, global environment.
• Strong analytical and problem-solving skills, with excellent documentation ability.
• Effective communication, stakeholder management, and change management skills.