Revenue Operations Manager

About Coursera

Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to worldclass learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including AI-powered personalized guide and features, like Role Play and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. 

We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to do their best work together. Our virtual hiring and onboarding experience makes it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Job Overview

Own end-to-end partner revenue reconciliation for the Degrees business, ensuring accurate, timely, and explainable invoicing and revenue reporting each quarter. This role sits at the intersection of partners, Finance, Accounting, Analytics, and internal data systems, with a focus on resolving data discrepancies, improving processes, and ensuring revenue is audit-ready.

Responsibilities

• Own quarterly revenue reconciliation across Degree partners from data collection through final resolution.
• Collect, validate, and reconcile partner-submitted revenue reports against internal data sources.
• Investigate and explain variances related to enrollment, refunds, deferrals, timing, and partner-specific requirements.
• Proactively manage partner follow-up to ensure reporting is complete and on time.
• Maintain clear documentation of partner revenue definitions, reporting schedules, and exceptions.
• Partner with Finance and Accounting to ensure reconciled revenue meets close and audit requirements.
• Respond to ad hoc requests related to partner revenue, enrollment, and cohort analysis.
• Improve reporting, metric definitions, and reconciliation processes through standardization, SQL, and light automation.
• Develop scalable controls, monitoring, and documentation that reduce reconciliation risk and manual effort.

Basic Qualifications

• 7+ years of experience in Revenue Operations, Finance Operations, Financial Analysis, Business Operations, Data Analytics, or a related analytical role.
• Strong analytical and numerical skills with experience working with large or complex datasets.
• Advanced Excel or Google Sheets skills, including data manipulation, reconciliation, lookups, pivots, and error checking.
• Experience investigating data discrepancies and determining root causes.
• Strong attention to detail and ability to manage recurring, deadline-driven processes.
• Strong written and verbal communication skills with the ability to work across multiple teams and stakeholders.
• Demonstrated ability to work independently, prioritize competing requests, and follow through on deliverables.

Preferred Qualifications

• Experience with SQL and business intelligence tools such as Looker or similar platforms.
• Experience with revenue reconciliation, invoicing, billing, financial reporting, or revenue recognition.
• Experience working directly with external partners, vendors, or customers.
• Experience in a marketplace, SaaS, EdTech, platform, or other business with partner-based revenue.
• Experience standardizing processes, building operational controls, or automating recurring analysis.
• Experience working across Finance, Accounting, Analytics, and Operations teams.

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