New

Senior Director, Revenue Operations

Remote - United States

Cribl does differently. 

What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. 

As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.

About the Opportunity

We're looking for an experienced Sr. Director, Sales Operations to help support the Field Sales organization by optimizing and scaling critical GTM processes, increase effectiveness of productivity tools, and build predictability for the business. This requires collaboration with cross-functional departments and successfully build new capabilities. The candidate must be a strong leader, extremely well organized, analytical, detailed-oriented and help champion the Field Teams. 

This is a great opportunity to create scalable processes to support a fast growing company where your responsibilities will increase exponentially with your ability. The role will support the vision of Cribl’s field sales leadership team and will report to our VP of Field Operations. 

Responsibilities:

  • Execute the global Revenue Operations strategy and support annual planning process while partnering with cross-functional teams to drive optimal territory design, quota setting, role coverage, and budgeting, and timely assignment aligned with company goals
  • Champion data enrichment strategies and develop KPIs that enhance forecasting accuracy, funnel health visibility, performance drivers that results in positive business outcomes 
  • Drive excellence in forecasting, pipeline management, and revenue attribution by enforcing process consistency, improving data quality, and delivering actionable insights through dashboards, reporting, and regular cadence motions
  • Establish operational priorities across new business, expansion, and retention, ensuring scalable, predictable revenue growth through clear process ownership and accountability that aligns with rules of engagement policies
  • Lead continuous cross-functional improvements across GTM infrastructure - including SFDC, Clari, Deal Desk, Contracting, Quote-to-Cash, Commissions and Systems - to maximize sales effectiveness and optimize customer lifecycle management
  • Collaborate with Marketing to streamline lead management processes, influence optimal teaming motions and drive improvements with actionable metrics and policies
  • Partner with Enablement and implement knowledge management strategies to continuously increase product and process knowledge across all GTM teams
  • Serve as a trusted advisor to Field Sales Leadership, driving operational excellence, process adoption, and revenue accountability across the GTM organization

Minimum Requirements:

  • Proven track record of developing, managing, and scaling talent across diverse functions and key inflection points of growth
  • Deep sales/business operations or sales management experience within a high-growth SaaS/PaaS environment
  • Successfully led analytically rigorous business initiatives, leveraging standard SaaS sales metrics (ACV, ARR, CAC, LTV, conversion rates, etc.) and industry benchmarking 
  • Hands-on experience architecting and managing revenue systems, including Clari, Salesforce (SFDC), Marketo, and BI tools
  • Highly organized, with strong communication skills and leadership presence; able to manage and influence both direct and indirect reports, with a high motivation for continuous improvement and a focus on driving measurable impact
  • Ability to coach, motivate, performance manage and recruit Revenue Operations teams

Bonus Points / Preferred Skills:

  • Experience scaling and operationalizing a +$100M ARR SaaS business 
  • Understanding enterprise SaaS product development and GTM models 
  • Passionate about diversity, equity, and inclusion in team building and culture 
  • Excited to roll up your sleeves and drive team collaboration & entrepreneurship

Salary Range: $240k-300k USD

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. The total compensation offered for this position will include a commission/incentive plan.

#LI-PL1

Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us. 

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Cribl’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.