Associate Quality Assurance Specialist

A Associate QA reports to a QA Lead and works closely with the QA lead, QA Subject Matter Experts, other QA members, project managers, designers, and developers to deliver QA standards and client satisfaction. The primary role of a Junior QA is to execute structured and well-defined tasks and provide execution of QA tasks with speed and great quality for the overall agility of the QA team. 

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You will:

• Responsible for completing day-to-day assigned tasks in a practical, timely, and communicative manner, following the established standards. 
• Responsible for functional and non functional testing execution. 
• Responsible for attending meetings providing status, taking notes and providing feedback when needed. 
• He/She must work collaboratively with QA, development, and business groups to complete testing. 
• Responsible for reporting and following up bug’s life cycle according with QA standards. 
• Responsible of continuously growing his/her knowledge of QA field, project and automation tools. 
• He/She must have a good understanding of the processes to determine when to raise flags and always be a gatekeeper of QA. 
• Should be able to work with other team members to ensure the success of projects. 

 

You have: 

• English Proficiency (B2+ reading, writing, and conversation).
• 1+ years of experience in software quality assurance (web development)
• Working experience with Javascript
• Working experience with automation tools like AccelQ or another similar (Playwright, Cypress).
• Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
• Working knowledge of collaboration and issue-tracking tools such as Jira and Confluence. 
• Basic knowledge with SQL (Azure)
• Basic knowledge of CI/CD
• ISTQB Certification or another QA-related certification
• Coursing (or completing) a bachelor’s degree in software engineering or a related field.

What We Offer:

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our candidate pools. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx