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Strategy Intern

Toronto

Critical Mass' Internship opportunities are part of our Trailhead Program and will provide a 12-week jump-start to your career. The program is a fast-track to launch your career through regular learning opportunities, mentorship, client work exposure, while also getting paid. We aim to show you all the amazing work we do here at Critical Mass, and to support you as part of the team! You will have the opportunity to try the digital agency world through multiple internship and client projects to see if it's for you! 

Our internship will run from May 26 – August 14. 

The Strategy Intern gain exposure and learning to see how the Strategy team is responsible for delivering and supporting all service areas within the department and across multiple projects. This position will provide opportunities to participate in consumer and industry research, user experience planning, business requirements documentation and, and web analytics.

 You Will:

  • Gain exposure and understanding to all different groups within the Strategy discipline at Critical Mass. 
  • Collaborate with other interns on a client and global intern project. 
  • Develop user journeys, creative briefs and other presentation deliverables in support of the intern project.
  • Perform research that supports client projects, online competitive and best practice analyses.
  • Find existing research related to specific industry verticals and companies.
  • Gather consumer insight via primary and secondary research
  • Provide assistance in the coordination, design and delivery of primary consumer research.
  • Communicate research findings to project team members and, potentially clients.
  • Create, distribute and present research overviews on customer experience topics or specific client industries.

You Have:

  • Currently in their second or third year of a four-year degree program, or in the first year of a two-year degree program. 
  • Completed coursework in statistical or behavioural analysis, eBusiness or marketing sciences.
  • Strong computer skills, especially with Microsoft Office and keynote. 
  • Demonstrate strong written and verbal communication skills.
  • Ability to multi-task in a fast-paced, flexible environment.
  • Demonstrate ability to manage multiple projects.
  • Demonstrate attention to detail while maintaining overall understanding of the big picture.
  • A personal interest and curiosity in social/cultural/technology trends.
  • A collaborative approach conducive to working in a cross-discipline team environment.

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

$40,000 - $40,000 CAD

Critical Mass is an equal opportunity employer. 

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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DE&I Questionnaire

Voluntary Self-Identification

At Critical Mass, we are dedicated and determined to build a workforce that reflects the diversity of the communities in which we live and work. It is crucial that every team member can thrive and reach their full potential.

With that said, we’d like to know a little more about you. We ask all applicants to fill out the below voluntary self-identification questions in order to evaluate and improve our recruitment and diversity efforts. Answering is completely voluntary and will not affect the outcome of your application.

The data collected may be reviewed by the Critical Mass Talent Acquisition Team, Human Resources, our Diversity, Equality and Inclusion team, and our executives, but they will neither be reviewed by nor disclosed to anyone else. All the information that you share with us pursuant to this survey will be stored on our secure network servers located within Canada and the United States.  We will only retain this information so long as it is necessary for the purpose that we have described here or as may be required by applicable laws. Thereafter, we will either anonymize the information or delete it entirely.  If you elect to complete this survey, and at any point in the future you wish to retract or amend your responses, or otherwise have any questions about your data, you may contact our Talent Acquisition team at accommodations@criticalmass.com.

As set forth in Critical Mass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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Aboriginal Peoples means persons who are defined as: Indians (more commonly referred to as First Nations), Inuit, or Métis.

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Members of Visible Minorities means persons, other than Aboriginal people, who are non-Caucasian in race or non-white in color.
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West Asian (e.g. Armenian, Iranian, Persian, Egyptian, Turkish, etc.)
Other (e.g. Latin American, Pacific Islander, etc.) 

Persons with Disabilities Definition:

Persons with Disabilities means persons who have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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