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Logistics Dispatcher
Location:19431 S. Santa Fe ave. Compton, CA 90221
Responsibilities
- Secure appointments with terminals for empty terminations and manage import load outs, including addressing missed loads.
- Schedule deliveries with customers and coordinate drivers for freight deliveries and terminal operations.
- Assist drivers with operational issues.
- Maintain regular communication with customers via email regarding container status and updates.
- Monitor container status at ports and update tracking in Excel and the Transportation Management System (TMS).
- Communicate with customers about freight details, delivery or pickup times, and special handling requests.
- Plan and adjust pre-determined routes as necessary, accommodating changes.
- Keep accurate records of dispatched calls, driver routes, route changes, delivery, and pickup times.
- Perform various office duties and provide administrative support as needed.
Qualifications
- Minimum of 3 years’ experience in port trucking operations.
- Proficient in scheduling and tracing containers.
- Skilled in dispatching and monitoring drivers.
- Excellent communication and problem-solving abilities.
- Capable of making sound decisions in both emergency and routine scenarios.
- Highly organized with strong multi-tasking capabilities.
- Ability to interpret and apply contract rules and requirements effectively.
- Demonstrated proficiency in written and oral communication.
- Friendly and professional demeanor, capable of interacting effectively with diverse individuals.
- Proficient in managing sensitive situations with diplomacy, confidentiality, and tact.
- Proficiency in Spanish and/or Korean is highly valued but not required.
Benefits
- Health, Dental, and Vision PPO Insurance
- Life, STD, LTD Insurance
- 401(K) Plan
- Paid Time Off
- Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
- Years of Service Awards
- Education Assistant Program (Based on Eligibility)
The base pay range for this role is between $55,000 - $75,000/yr, and your base pay will depend on your experiences, qualifications, and skills.
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