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Logistics Dispatcher
Compton, CA
Location: 19431 S. Santa Fe Ave., Compton, CA 90221
Type: Full-Time
Salary Range: $60,000 - $65,000 per year, depending on experience
Responsibilities
- Terminal Coordination: Secure appointments for empty terminations and manage import load outs, including addressing any missed loads.
- Delivery Scheduling: Schedule deliveries with customers and coordinate drivers for efficient freight deliveries and terminal operations.
- Operations: Assist drivers with operational issues and maintain regular communication with customers regarding container status and updates.
- Tracking: Monitor container status at ports, updating tracking in Excel and TMS system.
- Customer Service: Keep customers informed about freight details, delivery or pickup times, and special handling requests.
- Route Management: Plan and adjust pre-determined routes as necessary to accommodate changes.
- Documentation: Maintain accurate records of dispatched calls, driver routes, route changes, delivery, and pickup times.
- Support: Perform various duties and provide additional administrative support as needed.
Qualifications
- Experience: Minimum of 3 years in port trucking operations, with a strong background in scheduling and tracing containers.
- Skills: Proficient in dispatching, monitoring drivers, and managing operational logistics. Excellent communication and problem-solving skills. Capable of making sound decisions under pressure.
- Attributes: Highly organized with robust multi-tasking capabilities. Ability to interact effectively with a diverse range of individuals. Professional demeanor and capable of handling sensitive situations with diplomacy and confidentiality.
- Language: Proficiency in Spanish and/or Korean is highly valued but not required.
Benefits
- Health, Dental, and Vision PPO Insurance
- Life, STD, LTD Insurance
- 401(K) Plan
- Paid Time Off
- Paid Holiday(s)
- Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
- Years of Service Awards
- Education Assistant Program (Based on Eligibility)
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