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Lead Solutions Engineer

Austin, Texas

Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

We’re looking for a North America-focused Lead Solutions Engineer to support our new logo and existing customer sales teams with selling our Performance, Engagement and People Analytics products. This position is responsible for ensuring that prospective customers understand the value of our platform, with an emphasis on process discovery, best-practice consultation, and custom solution scoping. We're looking for someone with a strong understanding and experience in the Performance Management and People analytics space for our Enterprise segment (1000+ customers). Experience in the engagement vertical is a bonus!

Candidates must be in either of our Culture Amp hubs - Chicago or Austin, and be willing to travel for customer presentations in person if required.

Responsibilities

  • Lead complex, tailored Culture Amp product demos in partnership with the assigned sales team members to customers throughout the sales cycle in enterprise segments
  • Compellingly describe People Analytics and Performance best practices as determined by industry best practice and our People Science team
  • Be an expert on the competition and how to deposition them
  • Deposition Engagement, People Analytics and Performance competitors within your demos
  • Tailor demos and talk track around customer requirements against competition
  • Assist with pre-sales discovery meetings that lead to a complete understanding of the prospect’s needs
  • Lead executive and technical presentations
  • Serve as a technical advisor and product expert for prospects and support the closing of deals through the sales process
  • Help to build technical documentation and potential enablement materials for critical platforms and integrations in partnership with the Revenue Enablement & Product Marketing teams
  • Participate in the RFP pursuit process with the sales and RFP teams to ensure alignment of solution scope/fit for the customer
  • Track product feature requests and meet with the Product team on a quarterly basis to provide a market overview
  • Ensure the proper solution scope is built into plans for implementation

Qualifications

  • Prior experience in a Solutions Consulting or Solutions Engineering role with a minimum of 4-6 years of prior experience in HR technology working directly with People Ops and HR teams
  • Strong demonstrable experience with engagement, performance management and people analytics engagement processes and methodologies (Data flows, Data orchestration, integrations across multiple data sources via native or 3rd party solutions) 
  • Ability to articulate value of an employee experience platform that encompasses engagement, performance and analytics solutions
  • Ideally, prior experience in a customer-facing role responsible for technical discussions in a sales engineering, implementation, or technical account management capacity
  • Ability to simplify complex technical problems high to low/low to high, i.e. you can get into the weeds when needed, but also know how to get yourself out of them
  • Effective in fast-paced, collaborative environments, and comfortable working across time zones with distributed teams
  • Candidates must be in an Central-friendly timezone

For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commission

The actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. 

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits. 

Base Salary Range (US)

$130,000 - $145,000 USD

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: 

  • Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
  • Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
  • Extended year-end breaks: An extended refresh period at the end of year
  • Excellent parental leave and in work support program available from day 1 of joining Culture Amp
  • 5 Social Impact Days a year to make a positive impact on the community outside of work
  • MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
  • Medical insurance coverage for you and your family (Available for US & UK only) 

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. 

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

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Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it. 

 

 

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Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

 

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