Sr Manager Business Integration - Retail
At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.
Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.
Title: Sr. Manager, Business Integration - Retail
Location: Stamford, CT
Job Type: Full-Time / Exempt
About the Role: As the Sr. Manager of Business Integration, you will be responsible for identifying, analyzing, and implementing improvements in business processes to enhance efficiency, reduce costs, and improve overall organizational performance. This role requires a strategic thinker with strong analytical skills and a proven track record of driving process improvements. The ideal candidate will have experience in project management, process mapping, and change management, along with excellent communication and leadership abilities.
What You’ll Do:
- Operational Insight: Observe and understand the operational challenges faced in retail operations on a day-to-day basis.
- Data and Process Interdependencies: Identify the data and process interdependencies across the organization, particularly within retail operations.
- Business Requirements: Articulate operational needs and turn them into clear business requirements.
- Technical Collaboration: Work with IT to help define the technical requirements necessary to address business needs.
- Project Coordination: Collaborate with Project Managers to ensure clear visibility into core IT projects.
- Primary Point of Contact: Serve as the primary point of contact for Subject Matter Experts (SMEs) within the retail operations. Build and maintain strong relationships with SME leaders.
- Requirements Gathering: Conduct detailed requirements gathering sessions with SMEs. Document their process needs and translate them into clear business requirements.
- SME Understanding: Develop a deep understanding of the SMEs' business processes, challenges, and goals.
- Facilitation: Facilitate communication and collaboration between retail operations leadership, SMEs and IT.
- Intake Process Gatekeeping: Act as a gatekeeper for the intake process, working with SMEs and leadership to validate, prioritize, and define all requests before escalation for review.
- Feedback Gathering: Gather feedback from SMEs on system performance and process effectiveness and relay that information to the appropriate teams.
- Technical Translation: Work closely with product leaders in IT to help translate business requirements into technical specifications for IT teams.
- System Design Collaboration: Work with product owners to ensure system designs meet the requirements of the SMEs.
- Project Coordination: Assist in the coordination of system development and implementation projects, tracking progress and managing timelines. Communicate project plans, goals, and timelines to relevant stakeholders.
- Quality Assurance Support: Support testing and quality assurance efforts to ensure systems meet business requirements.
- Cross-Functional Collaboration: Foster cross-functional collaboration to address challenges arising from upstream and downstream processes. Ensure close coordination with Cultivation and Manufacturing Operations, Brand Operations, Auxiliary Operational Components such as Financial Systems, Cost Accounting, Procurement, Merchandising, Compliance, and the Quality Assurance Manager.
- Rules of Engagement: Establish and maintain clear rules of engagement with auxiliary systems and other core business processes, including Cultivation and Manufacturing, Brand, and Auxiliary Operations.
- Travel Requirements: Up to 30%
- Perform other duties as assigned.
What You’ll Bring:
- Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
- 4+ years of experience in process improvement, project management, or a related field.
- Strong analytical and problem-solving skills.
- Proven experience in process mapping and redesign.
- Excellent project management skills, with the ability to manage multiple projects simultaneously.
- Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Experience with ERP systems and process automation tools is a plus.
Connecticut Hiring Range
$136,000 - $152,000 USD
What We Offer:
- Career Growth Opportunities
- Competitive Pay and Benefits
- Generous PTO and Parental Leave
- 401(K) Retirement Plan
- Life/ Disability Insurance
- Community Involvement
- Referral Bonuses and Product Discounts
Benefits vary by state, role type, and eligibility.
Follow us on Social Media:
Instagram: @curaleaf.usa
Twitter: @Curaleaf_Inc
LinkedIn: Curaleaf LinkedIn
Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.
Our Values:
- Lead and Inspire.
- Commit to Win.
- ONE Curaleaf.
- Driven to Deliver Excellence.
Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Individuals adversely impacted by the war on drugs are encouraged to apply.
Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf.
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