Sales Operations Analyst

🌱 About Dandelion Energy

Dandelion Energy is transforming how homes are heated and cooled—starting from (below) the ground up. As the nation’s leading residential geothermal company, we design, install, and maintain all-in-one heating and cooling systems that are cleaner, quieter, and up to 4x more efficient than traditional HVAC, with a focus on large, scaled deployments to large homebuilders. We’re an ambitious (and growing) team on a mission to revolutionize home heating.

Backed by Google Ventures (GV) and other top tech investors, our end-to-end geothermal solution is breaking the status quo of residential heating and cooling technology, and we’re scaling rapidly to meet demand. Whether we’re serving national homebuilders or individual homeowners, our mission is the same: to make geothermal the default choice for heating and cooling in the U.S.

📌 About the job:

Dandelion Energy is seeking a dynamic Analyst to join our team. As a Sales Operations Analyst, you will be the point person who supports our day-to-day business operations by managing our tools, processes, and reporting. This role is key to managing and facilitating our main CRM tool (Salesforce) to support our internal team, and our processes and reporting span from sales commissions to funnel analysis/ forecasting. You should expect to work cross-functionally with stakeholders across the Sales, Operations, & Finance teams to develop, execute, and analyze the results of strategic initiatives that enhance our productivity and drive company growth. This is a high visibility, unique role calling for both technical and interpersonal skills. 

The ideal candidate will have 2-3 years of experience in sales operations, consulting, or other analytical roles, with a strong focus on the ability to work across processes, business systems, and data. A successful candidate must be detail-oriented to manage the critical tools and processes supporting the organization and overall business operations. The candidate must also apply an analytical approach when reviewing data yet be able to communicate insights that result in action. Finally, the candidate must have previously managed or been a power user of Salesforce.  

🛠️ Responsibilities:

• Manage Dandelion’s technology stack, which includes administering Salesforce and other communication and data analysis tools
• Build and enhance relationships with key internal/external partners to understand where we can improve our technology and outline a roadmap for optimizations
• Perform ongoing and ad hoc analysis across all functions of the business to inform insights and drive value
• Define and document our ongoing business processes that enable efficiency with a keen eye toward continuous improvement
• Work with key stakeholders across Sales, Marketing, and Operations to roll out key initiatives, build reports that reflect results, and implement strategic shifts as needed

🎯 You will thrive in this role if you:

• Have excellent written and verbal communication skills
• Are comfortable working in a fast-paced and/or start-up environment
• Are eager to learn and evaluate new technologies and tools that result in business impact

✅ Must-haves:

• Bachelor's Degree in Business or related fields
• 2+ years of experience in Sales Operations, Business Systems, Consulting, or equivalent role
• High proficiency with Salesforce and understanding of CRM software
• 1+ years experience working alongside a sales organization in a prior role
• Experience with data warehousing/SQL (e.g. Snowflake, BigQuery, dbt) and/or data visualization (e.g. Tableau, Power BI) is a huge plus
• Understanding of fundamental concepts such as sales funnel, sales processes, and tooling
• Demonstrated ability to analyze data, obtain insights, and implement business improvements

🌟 Bonus points for:

• Experience working with ERP systems data integrations (NetSuite preferred) 

🌳You’ll love working at Dandelion because:

Since spinning out of Google X in 2017, Dandelion Energy has been transforming home heating and cooling through cutting-edge geothermal technology. We design and install the most efficient residential heat pump in the U.S., serving both individual homeowners and some of the nation’s largest homebuilders.

Our team has elevated the profile of geothermal heat pumps nationally, delivered thousands of high-quality installations across the country, and successfully championed electrification-friendly policy at local and federal levels.

We’re a multidisciplinary, mission-driven team of experts—spanning hardware engineering, HVAC, drilling, solar finance, behavioral economics, and startup operations—united by a shared mission: to make clean, affordable heating and cooling the default for every home. The work is complex, meaningful, and built to scale.

We foster a collaborative, fast-paced, and inclusive work culture where cross-functional teamwork, curiosity, and continuous learning are core to how we operate. Our nationwide team is united by a shared passion for sustainability and a commitment to scaling clean, affordable energy solutions that make a real difference.

We’re driving a wholesale shift in how homes are heated and cooled—join us.

🎁 Benefits & Perks:

• Medical (including mental health), dental, vision, and pet insurance
• 401(k) plan
• Stock/equity options
• Commuter benefits
• Generous paid sick leave, vacation, and parental leave
• Learning & development support, including on-the-job training and virtual courses