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Product Designer

Charlotte, NC

WHO WE ARE 

DebtBook is an industry-leading fintech software platform that revolutionizes the way local governments, higher education, healthcare organizations and their finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, leases, and subscriptions, streamline financial reporting, and share information simply with others. 

WHAT YOU’LL DO 

We’re a growing team that is always evolving, and there is an enormous opportunity to make an impact, do things at scale, and build products that modernize the way public finance works. As a Product Designer, you will provide support and perspective throughout all phases of the product development lifecycle - from strategy to design to implementation to launch. You will create simple and effective solutions to complex problems through build-ready designs, component libraries, and prototypes. Over time, you will help mature our design process and solidify how we approach UX/UI design across the organization in collaboration with your product design peers. We deeply value our team culture. We strongly emphasize trust, mentorship, and collaboration. We care about building the right thing, the right way, and having fun while we do it. Every team member has the freedom and responsibility to make DebtBook a great place to work. 

Key Responsibilities Include But Are Not Limited To: 

  • Collaborate with product managers, engineers, and stakeholders to design features from concept through execution
  • Create user flows, wireframes, mockups, and interactive prototypes to effectively communicate design ideas
  • Contribute to and help evolve our design system, ensuring consistency and usability across the product
  • Participate in user research, usability testing, and feedback synthesis to inform design decisions
  • Advocate for the user while balancing technical constraints and business goals
  •  Share work early and often, gathering feedback from teammates and stakeholders to improve outcomes
  • Work closely with developers to ensure high-quality implementation of designs
  • Uphold accessibility standards and ensure inclusive design practices
  • Help foster a collaborative design culture by sharing knowledge, offering feedback, and continuously learning

Qualification, Experience, and Skills: 

We are looking for someone who is passionate about putting their energy and expertise into work that matters. You’re creative. You’re organized. You’re experienced. You’ve done this before and you want to do it with us. Your experience should include the following: 

  • 2–4 years of experience designing and shipping web applications or digital products
  • Proficiency with modern design tools such as Figma (our primary tool)
  • Strong grasp of UX/UI principles, responsive design, and visual hierarchy 
  • Experience applying design systems, component libraries, and consistent patterns across products
  • Comfort working in agile, fast-paced environments
  • Ability to clearly explain design rationale to team members, cross-functional collaborators, and stakeholders
  • Familiarity with user research practices and integrating insights into design
  • A team-first mindset, strong communication skills, and a desire to contribute to a collaborative, supportive culture
  • Bonus points for experience with front-end implementation, SaaS products, finance or government-related tools, or accessibility standards

OUR “GOAT” VALUES 

GROW Continuously 

  • We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
  • We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development. 
  • We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey. 

OWN Your Outcomes 

  • We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers. 
  • We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take.
  • As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams. 
  • We follow through on our decisions and commitments with action. 

ABOVE & Beyond 

  • We create moments of magic, surprising and delighting our customers at every touchpoint. 
  • We run towards problems and enthusiastically jump in to help colleagues however we can be valuable. 
  • We take pride in proactively doing the extra little things that set us apart, even when no one is watching. 

TEAM Over Ego 

  • There is no task needed at DebtBook that is beneath any of us. 
  • We work hard to be the teammate others want on their team. 
  • We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence. 

WHY DEBTBOOK 

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offe

  • Competitive salaries plus equity (stock options) for all employees;
  • Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match;
  • Flexible work schedules and generous leave policies (including unlimited PTO);
  • Professional development opportunities and tuition reimbursement;
  • Family and wellness perks;
  • Monthly get-togethers;
  • Stipends for remote workers to set up their ideal work space;
  • Top-of-the-line equipment, and a newly furnished office.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political aliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

 

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