
Director of Facilities - Ford Field
The Director of Facilities is responsible for the management of operations for the entire Ford Field Complex, including but not limited to, all electrical, HVAC, plumbing, and mechanical systems, the artificial turf system, and all regular and preventive facility maintenance. This position will maintain the facility and its grounds, develop and execute capital projects and improvements, manage contractors, oversee field conversion, and ensure adequate staff are available for maintenance and coverage as needed. This position will report to the SVP Facilities.
ESSENTIAL FUNCTIONS:
The Director of Facilities will have daily responsibilities including, without limitation, the following:
The Director of Facilities will provide leadership and supervision to the Ford Field maintenance staff in the following areas:
- Directing the Ford Field maintenance staff in the maintenance of all building systems and equipment
- Directing the staff of the field conversion program to ensure the proper field protection and seating configurations are achieved within the required time constraints
- Supervising the repair, installation and maintenance of the artificial turf and serving as the primary contact for the NFL regarding the playing field
- Managing sub-contractors and 3rd party vendors involved in the use and maintenance of all building systems and equipment
- Setting and monitoring department work schedules and staffing
- Will ensure facility plumbing, electrical, mechanical, HVAC, Roofing, and Food & Beverage equipment are continually maintained at a high level of operating efficiency and ensure warranties remain valid
- Organize, coordinate and direct maintenance and operations activities, including but not limited to, planning and scheduling conversion activities for sporting events, concerts and trade shows
- Monitor workflow activity and projections in maintenance area to ensure that daily projects, including but not limited to, maintenance work orders, special projects and conversions, are completed and future personnel resource needs are forecasted and met
- Will maintain building operating and safety policies and procedures to provide a safe, secure and clean environment for employees, tenants and guests.
- Will maintain a public safety plan and code compliance program in conjunction with the Detroit Fire Department and State code officials
- Manage capital improvement projects including preparing proposals and bids, awarding contracts and monitoring contract work.
- Manage a work order process to ensure that requests are handled in a timely fashion and appropriate parties are notified when tasks have been completed
- Participate in the facility Master Plan process
NONESSENTIAL FUNCTIONS:
- Will work in conjunction with SVP Facilities to develop and implement the department’s annual budget and ensure maintenance operations are carried out within budgeted guidelines
- Will work closely with the responsible parties in meeting all operational requirements for events
- Will monitor and approve purchase orders and timesheets for maintenance area to ensure that purchases are made within guidelines and timekeeping records are accurate
- Maintain an inventory control system for equipment, materials and tools
- Participate as a member of the management “on-call” team to deal with the operations of the facility as issues and problems arise 24/7
- Will develop and ensure safe workplace practices and procedures
- Will manage issues related to tenant leases and common area maintenance practices and procedures
- Plan, implement, and coordinate major maintenance and operational work projects within established timelines
- Supervise and evaluate the work of skilled and semi-skilled workers and operators
- Will maintain an appropriate level of knowledge of Microsoft Office and software being used, including all Building Management operating systems (lighting, HVAC, UPS)
- Establish and maintain effective working relationships with employees, management and stadium guests
- Must be motivated, reliable, and able to work independently or as part of a team
- Will maintain professionalism when communicating with internal and external contacts
- Must be accurate and efficient with ability to meet deadlines
- Must be detail oriented with strong organizational skills and ability to multi-task
- Will adjust work schedule to meet departmental demands, including working nights, weekends and holidays as needed
- Will keep appropriate information confidential
QUALIFICATIONS/REQUIREMENTS:
- College degree in Construction, Engineering, Facility Management, or related field required
- Major Project Management experience a plus.
- Minimum of 10 years of increasingly responsible maintenance and operations experience in a large facility
- Minimum of 3 years’ experience leading a team of hands-on workers, such as plumbers, carpenters, or other skilled trades professionals
- Must have working knowledge of procedures, practices and techniques used in facility maintenance, property management and equipment use and repair
- Knowledge of procedures, practices and techniques of all skilled trade areas including carpentry, plumbing, HVAC and electrical
- Experience working with organized labor
- Knowledge of grounds keeping, landscaping, and snow removal techniques and procedures
- Knowledge of energy management and maintenance procedures and practices
- Knowledge of stadium conversion techniques and procedures used for major events such as football, concerts, tradeshows and conventions
- Exceptional written and verbal communication skills.
- Team-First mindset and approach in all duties and responsibilities
- Excellent interpersonal skills with ability to connect with, and relate to, all levels of staff, management, clients, and vendors.
- Ability to multi-task and effectively adjust to rapidly changing market and business conditions.
- Demonstrated work ethic with an innate sense of urgency and tenacity.
- Team oriented attitude, relationship building, professional demeanor and appearance.
- Strong computer skills including experience with MS Office products, including but not limited to, Word, Excel, and Outlook with the ability to learn new programs.
- Strength in time management, administrative ability, organization, and customer service skills
- Ability to work a flexible schedule including nights, weekends and holidays
- May require work out of both the Ford Field Management Office and the Meijer Performance Center Facility
- A valid Driver’s License and good driving record
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