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Commercial Counsel

Buenos Aires, Argentina

About Dialpad

Ai that means business

Dialpad pioneered the first Ai-powered customer communications platform that now serves as the secure foundation for all Dialpad products. By bringing all conversations together in one place, businesses of all sizes in any industry can instantly unlock the power of Ai to unite people, automate tasks, streamline workflows, collect data-driven insights, and turn conversations into opportunities that drive growth. Supported by notable investors like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.

About the team

Working jointly across Dialpad’s product and business departments, our Legal team engages with customers and partners on a variety of topics related to commercial agreements. Each team member embodies our core value of “doing the right thing,” helping to ensure that Dialpad operates at the highest standard.

Your role

We are seeking a Commercial Counsel who is experienced in working cross-functionally with other teams in the company to participate in the contracts review process, from intake, negotiation, and all the way through completion. The ideal candidate for this role will thrive in a fast-paced, start-up environment and work well with an experienced Legal team.

What you’ll do 

  • Work closely with our other in-house attorneys to manage the contract review process for a variety of vendor and commercial contracts, including Software as a Service (SaaS), services agreements, statements of work, vendor agreements, and NDAs, including the intake, review, negotiation, and completion of the agreements.
  • Draft, revise, and negotiate contracts, as well as provide recommendations to business partners, balancing the risks and company’s needs at all times.
  • Review requests to modify contracts, while working with internal business partners to negotiate terms and obtain approvals for modifications as required.
  • Provide guidance to cross-functional teams on commonly requested edits, non-standard terms, and general contractual questions.
  • Work closely with different stakeholders such as Finance, Privacy (privacy/GDPR/CCPA related clauses), and Security to address contract issues.
  • Support the business on legal review for Requests for Proposal (RFPs), as well as a variety of other customer-driven requests.
  • Provide legal support for the Customer Success team related to customer relationship management.
  • Assist with efforts to improve and coordinate continuing education, online resources, and training programs for business partners.
  • Apply original, innovative thinking and continuous improvement to our processes, products, systems, and services to better serve internal customer needs.
  • Be a champion for a better, faster, and simpler way of doing things.

Skills you’ll bring 

  • At least 8-10 years of experience as a commercial attorney.
  • Prior experience working in a sales-driven technology company (SaaS preferred).
  • Demonstrated experience working cross-functionally and preferably with sales, finance, and marketing teams.
  • Excellent analytical and problem-solving skills, with an ability to communicate issues in a straightforward and understandable manner.
  • Fluent in spoken and written English

Dialpad benefits and perks

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.

Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity
Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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