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Director, Strategic Partnerships

Austin, US

About Dialpad
Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, Ai-driven insights. Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.

We thrive on continuous evolution, where every employee leverages industry-leading Ai to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As the Director, Strategic Partnerships at Dialpad, you will further accelerate and develop Dialpad’s Google Partnership. You will be the face and voice of Dialpad for these key partnerships and will be responsible for growing pipeline, revenue, and mindshare.

This position reports to our SVP of Global Partnerships & International Sales and has the opportunity to be based in our Austin, TX Office.

What you’ll do

  • Accelerate and expand Dialpad’s Google partnership, serving as the face and voice of Dialpad in this ecosystem.
  • Collaborate with the Channel SVP to align on reporting, workflows, systems, and data.
  • Partner with internal sales leaders to understand strategy, goals, and regional priorities.
  • Engage with Google Partner teams to deepen understanding of partnerships in specific regions.
  • Create and execute a go-to-market plan for Google partnerships under your management.
  • Provide the Executive Team with weekly metric updates and insights.
  • Build data dashboards that address key business questions and enable informed decision-making.
  • Recommend process and GTM improvements to increase revenue from Google partnerships.
    Serve as the company’s go-to expert for all things Google, delivering in-depth analysis and actionable recommendations.
  • Forecast risks, gaps, and opportunities to drive the overall Google strategy and revenue growth.

Skills you’ll bring 

  • 5–7+ years of partner leadership experience in the enterprise software space, with a focus on onboarding and scaling channel/alliances.
  • Proven track record of managing large partnerships and delivering revenue growth.
  • Strong communication and presentation skills, with the ability to influence and command an audience.
  • Recent experience in an emerging tech company, with adaptability to fast-paced environments.
  • Deep knowledge of the Google ecosystem and a demonstrated ability to build executive-level relationships.
  • History of meeting/exceeding direct sales goals, with a strong prospecting and pipeline-building methodology.
  • Data-driven mindset, comfortable diving into analytics to identify opportunities and present clear recommendations.
  • Consistent over-performance against sales quota and pipeline goals.

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply. 

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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