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Sr. Corporate Systems Security Engineer

Vancouver, Canada

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As a Sr. Corporate Systems Security Engineer, you’ll own the security, integrity, and engineering of our internal corporate systems. You’ll work closely with our IT and Security teams to deliver cross-functional projects, tackle complex technological challenges, and provide creative solutions that help our employees be productive and secure from anywhere.

You’ll also help create a highly resilient infrastructure that safeguards internal systems, the company, and customer data. In addition, you’ll bring a passion for information security and a strong learning mindset to a hands-on technical role, continuously working with various applications and cutting-edge technologies.

This position reports to our Chief Security Officer and has the opportunity to be based in our Austin or Vancouver office.

What you’ll do 

  • Deploy and manage tools to secure and monitor our corporate systems.
  • Integrate applications into our access management system, such as Okta, for single sign-on and user provisioning.
  • Automate key security and IT processes, including onboarding and offboarding.
  • Recommend solutions to enhance the security posture of our corporate systems.
  • Respond to security incidents and investigate their root causes.
  • Proactively set up and monitor the security framework of corporate systems.
  • Stay up to date on the latest security threats and trends.
  • Automate onboarding, offboarding, and business processes using automation platforms/APIs.
  • Participate in an on-call rotation for our security intake process.
  • Build relationships with key stakeholders across IT, Security, Engineering, People Ops, Finance, and Business Operations.
  • Actively engage in key initiatives around Identity and Access Management (IAM), Endpoint Security, Change Management, and Service Management.

Skills you’ll bring 

  • 7+ years of technical work experience in an information security or security-focused IT role.
  • Advocate for security best practices and principles.
  • Expertise in security technologies, including Identity and Access Management (IAM), Endpoint Protection, Email Security, Patch Management, SIEM, etc.
  • Knowledge of SAML SSO, OIDC, and SCIM protocols.
  • Experience with zero-trust access models and implementing solutions to support zero-trust within modern cloud companies.
  • Experience deploying and administering corporate security and identity management platforms.
  • Experience with macOS and Windows endpoint security and hardening.
  • Okta administration and workflow automation are highly desired.
  • Industry certifications such as CISSP, SSCP, or Security+.
  • Passion for continuous learning and helping others.
  • Ability to dive into technical challenges and get hands-on with technology solutions.
  • Strong communication, technical, and analytical skills.

For exceptional talent based in British Columbia, Canada the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.

British Columbia, Canada Salary Range

$142,500 - $180,750 CAD

Why Join Dialpad

  • Work at the center of the AI transformation in business communications
  • Build and ship agentic AI products that are redefining how companies operate
  • Join a team where AI amplifies every employee’s impact
  • Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. 

 Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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