Marketing Communications Director (12-Month Fixed Term Contract)

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:

We are seeking a dynamic and experienced Marketing Communications Director to lead strategic communications initiatives during a fixed-term contract through March 2026. This role is pivotal in developing and executing impactful public relations and communications campaigns that elevate Diligent’s brand, engage key audiences, and drive measurable business outcomes.

Key Responsibilities:

• Strategic Leadership:
  • Develop and implement an integrated marketing communications strategy aligned with company goals, ensuring consistent messaging across all channels.
  • Oversee the planning and execution of campaigns, including product launches, thought leadership initiatives, and corporate announcements.
• Media Relations:
  • Manage our global PR agency of record, including supporting with media inquiries and interview requests across our global markets.
  • Maintain a strong understanding of industry trends affecting our customers and make appropriate recommendations regarding communication strategy surrounding them.
• Content Development:
  • Create high-quality, engaging content, including press releases, blog posts/Q&As, and other media materials.
  • Collaborate with subject matter experts to craft thought leadership pieces that position Diligent as a market leader.
• Brand Management:
  • Maintain and enhance Diligent’s brand reputation by delivering cohesive messaging that resonates with diverse stakeholders.
  • Partner with internal teams to ensure brand consistency across marketing materials and communications.
• Performance Analytics:
  • Track and analyze the effectiveness of marketing communications efforts, leveraging data to refine strategies and improve ROI.
  • Provide regular updates and reports to leadership on performance and outcomes.

Required Qualifications:

• Bachelor’s or advanced degree in marketing, communications, public relations, or a related field.
• 8 – 10 + years of experience in marketing communications, with a proven track record of leading successful campaigns in a B2B or SaaS environment.
• Exceptional written and verbal communication skills, with the ability to craft compelling narratives for diverse audiences.
• Strong project management skills, with the ability to balance multiple priorities and meet tight deadlines.
• Experience managing media relations and working with external PR agencies.
• Proficiency in marketing tools and analytics platforms to measure performance and derive insights.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be different both in our internal processes and to help our clients.
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few.
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}