AI Engineer - Security and Automation

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:

You’ll design and build automation that replaces manual, error-prone security and compliance work. The goal is simple: systems should produce evidence, enforce controls, and follow up on work automatically—without humans chasing tickets, spreadsheets, or Teams messages.

You’ll work closely with security, compliance, and product teams to turn vague operational requirements into deterministic, testable software. Some problems are rules-based. Others benefit from AI assistance. You’re expected to make good calls about where each belongs.

This is a hands-on engineering role. You will ship real workflows that touch production systems.

What You’ll Build

• Automation that reacts to system events (deployments, access changes, onboarding/offboarding, vendor lifecycle events).

• Services that create and reconcile records across systems (identity, ticketing, change management, vendor risk, training platforms).

• Evidence-first workflows that generate audit artifacts as a side effect of normal operations.

• AI-assisted tooling for summarization, classification, evidence mapping, and owner follow-ups.

• Guardrails that prevent unsafe or non-compliant actions before they happen.

• Internal tools that make security and compliance states visible and actionable.

Minimum Qualifications

• Strong software engineering background (backend, platform, or automation experience).

• Experience building production systems that integrate with multiple APIs.

• Comfortable with at least one modern backend stack (e.g., Python, TypeScript, Go, Java).

• Solid fundamentals: data modeling, async workflows, failure handling, idempotency.

• Experience designing systems that are reliable, auditable, and easy to reason about.

• Ability to work with ambiguous requirements and turn them into concrete implementations.

Nice to Have (Not Required)

• Experience with identity systems (IAM, SSO, RBAC).

• Experience with ticketing, workflow, or ITSM tools.

• Familiarity with security, risk, or compliance concepts (ISO, SOC 2, FedRAMP, etc.).

• Experience using LLMs for classification, summarization, extraction, or decision support.

• Event-driven architectures, webhooks, or workflow orchestrators.

• Cloud-native systems and CI/CD pipelines.

What This Is Not

• Not a research role.

• Not a prompt-engineering job.

• Not a policy-writing role.

• Not “AI theater.”

If it can be solved with deterministic logic, you’ll do that. If AI helps, you’ll use it responsibly and measurably.

How You’ll Be Measured

• Manual processes replaced with reliable automation.

• Fewer audit findings and faster evidence collection.

• Clear ownership, traceability, and system-generated records.

• Workflows that don’t require humans to remember what to do next.

• Code quality, clarity, and operational reliability.

Why This Role Matters

Security and compliance teams are expected to operate at scale, with speed and precision, while using tools that were never designed to work together. Your job is to fix that—by shipping software that makes compliance the default outcome, not a last-minute scramble.

If you’re a strong engineer who enjoys cleaning up messy real-world systems and making them behave correctly, this role is for you.

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}