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Systems Engineer - Level III (Job 828)

Bethesda, Maryland

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

We are seeking an experienced Senior Systems Engineer to oversee, manage, and enhance our on-premises and cloud network infrastructure and server environments. The ideal candidate will play a crucial role in designing, troubleshooting, and maintaining network hardware, operating systems, and enterprise applications. This position requires strong expertise in Windows and Linux server environments, Microsoft Azure, network protocols, system automation, and cloud technologies.

Responsibilities:

  • Supervise, coordinate and/or perform additions and changes to network hardware and operating systems, and attached devices; including investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software. 
  • Provide direct support in the day-to-day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time, and primary support for detection and correction of operational problems. 
  • Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level, working with communication protocols. 
  • Participate in planning, design, technical review, and implementation for new network infrastructure hardware and network operating systems for voice and data communication networks. 
  • Maintain network infrastructure standards including network communication protocols such as TCP/IP. 
  • Provide technical consultation, training and support to IT staff as designated by the government. 
  • Diagnose and resolve complex communication problems. 
  • Self-management of technical projects to include timelines, design, implementation, build, and test plans. 
  • Process automation and scripting. 
  • Work hands-on designing and troubleshooting servers running Windows Server 2012 and 2016 in multi-tiered federal agency on-premises and cloud environments. 
  • Consult and assist developers to develop Windows server and application hosting solutions. 
  • Advanced engineering and administration of web and application servers including IIS and Apache. 
  • Debug application and server performance issues. 
  • Monitor servers along with resident applications and provide/implement solutions. 
  • Install and configure enterprise server software in a dynamic customer environment. 
  • Communicate with infrastructure, security, and agency leadership about work that is active, completed, and in backlog status. 

Qualifications:

  • Bachelor’s degree and seven (7) years of experience in the field.
  • Must meet all requirements for obtaining and maintaining a Public Trust Clearance. 
  • Excellent oral and written communication skills. 

Desired Qualifications: 

  • Experience with Amazon AWS or Microsoft Azure administration. 
  • Exposure to server management systems like BigFix or LANrev. 
  • Exposure to server and application deployment automation systems like Jenkins and Docker. 
  • Strong system administrative skills in Windows server environment. 
  • Experience in VMware virtualization platform. 
  • Extensive experience with SolarWinds. 
  • Understanding of troubleshooting as well as long-term solutions. 
  • General understanding of server/storage technical operational practices. 
  • Understanding of ITIL practices. 
  • Ability to work hands-on to design and troubleshoot Windows servers. 
  • Advanced experience with Active Directory. 
  • Advanced experience with IIS web server administration, Familiarity with ITSM, SDLC, and DevOps. 
  • Experience with PowerShell, BASH, Perl, or another scripting. 
  • Ability to work with issue tracking software and independently resolve issues. 
  • Professional experience working in an enterprise data center environment with load-balanced, multi-tiered application infrastructures. 

Preferred Skillset & Certifications: 

  • Microsoft MSCE, Windows Server OS, IIS, PowerShell, System Center Operation and Configuration Management 
  • Microsoft Azure Administration 
  • Microsoft Azure DevOps 
  • AWS Certified SysOps Administrator – Professional 
  • VMware Data Center Virtualization (DCV) – Design or Deploy 
  • Nutanix Platform Expert (NPX) 
  • IBM BigFix Lifecycle Administration 
  • Foundation Certificate in IT Service Management (ITIL) v3 or higher 
  • CompTIA Security+ Certified Professional

Basic Compensation: $137,261.94 - $153,194.13 yearly salary
The salary offered within this range will be based on the selected candidates’ skills, experience, education, market data, and internal parity. DLH may offer other rewards that may include performance incentives and program-specific awards. An applicant’s salary history will not be used to determine compensation.

Benefits

DLH Corp offers our employees an excellent benefits package including - Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services, and more. We want our employees to save for their future, therefore we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

EEO

DLH Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.  DLH will provide reasonable accommodation to individuals with disabilities and disabled Veterans who need assistance to apply.

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