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Operations Support Associate

Remote USA

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma Technology LLC.

About Us  

Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

  • Obsessively Entrepreneurial - We encourage calculated risk-taking, and we know that some of our best learning happens by making mistakes along the way.
  • People First - We communicate with honesty and respect to our customers, colleagues, and partners.
  • Better Together - We believe diversity, equity and inclusion creates value through the differences in our backgrounds, experiences, and perspectives.
  • Act with Integrity - We hold ourselves to the highest ethical standards in all of our business practices.

About the Role: 

The Operations Support Associate role is an exciting, entry-level opportunity for those interested in exploring a role within the title insurance industry. As a Operations Support Associate you will support our title innovation team maintain efficiency and meet their production goals so that we can better serve our customers. This role is a great fit for those who are excited to join a fast-growing startup in a $20B industry, want to impact a new approach to title transactions, and are looking for a career pathway full of high-potential learning and growth opportunities.   

Responsibilities:  

  • Learn to use our title production software, and complete corresponding actions within it  
  • Conduct quality review of all documents for signatures    
  • Conduct various support tasks including assigning lender emails to the correct files.
  • Identify documents for needed actions as per Lender Instructions   
  • Sort and file necessary documents for recording   
  • Facilitate the management of secured emails

 Required Skills & Experience 

  • 1+ years of experience in title & escrow needed  
  • Excellent phone, email, face-to-face and remote communication skills  
  • The ability to multitask and focus as required and to be proactive  
  • Ability to thrive in a fast-paced, metrics-driven work environment  
  • Extreme attention to detail and organizational skills  
  • Open minded to process changes, continuous system updates and enhancements  
  • Have a driven, positive attitude and ability to work as a team player  
  • Proficient in using various computer programs and ability to navigate educational, company-provided resources  

#LI-Remote

Shown below is the lowest to highest base salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the base salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  At Doma, compensation decisions are dependent on the facts and circumstances of each case.

The base salary range for this role is shown below:

$42,500 - $58,900 USD

How we’ll value you and make your life a bit easier:

We offer a comprehensive package of benefits to eligible employees: medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

  • Work/Life Balance - We encourage taking Paid Time Off (PTO)!
  • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
  • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • 401K with company match program
  • Short-Term & Long-Term Disability
  • Commuter Flexible Spending Account (i.e. Transit or Parking)
  • Supplemental Life and AD&D Insurance
  • Auto & Home Insurance Group Life Insurance
  • Critical Illness, Injury and Hospital Insurance 

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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