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Strategic Architect

American Fork, Utah

 

COMPANY OVERVIEW

Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity.

POSITION SUMMARY

Are you driven by complex technical challenges? Do you thrive on crafting elegant solutions where others see roadblocks? As a Strategic Architect at Domo, you’ll be the go-to expert helping our most high-value, strategic customers push the boundaries of what’s possible with the Domo platform. This is a trailblazing, high-reward position where your ability to deeply understand technical systems, integrate complex technologies, and solve high-stakes problems will directly drive customer success and long-term loyalty.

You'll be the trusted problem-solver called in when the stakes are high and the solutions aren't obvious. From troubleshooting data pipelines and architecting scalable data integrations to crafting unique technical workarounds and solutions, you’ll own the most interesting and high-impact technical problems our customers face. You’ll draw from a broad background in data engineering, architecture, scripting, and systems thinking to design powerful solutions that deliver real business value.

Every day will be different. You’ll be hands-on with configuration, code, scripts, and SQL, testing and iterating hypotheses until you find the optimal path forward. You’ll collaborate closely with engineering, support, and customer teams, making your role critical to ensuring the success of Domo’s most strategic accounts. The reward? High visibility, deep technical satisfaction, and measurable impact on the success of elite, industry-leading clients.

KEY RESPONSIBILITIES

  • Act as a trusted advisor to Domo’s top strategic customers, delivering visibility into their platform health and long-term success by working with them to achieve their goals;
  • Dive into complex use cases and deliver creative, scalable solutions that span multiple technologies;
  • Explore, master, and push the boundaries of new and existing Domo product capabilities, including creating prototypes and participating in proof of concept builds for innovative, previously unimagined solutions;
  • Deliver clear, insightful feedback to engineering, uncovering gaps or bugs and advocating for feature improvements;
  • Step in wherever needed—whether in pre-sales technical discovery or supporting long-term customer strategies;
  • Build strong relationships across internal teams to act as the technical linchpin between Domo engineering and customers;
  • Travel occasionally (up to 20%) to directly engage with customers when deep-dive, in-person collaboration or troubleshooting is needed.

JOB REQUIREMENTS

  • Bachelor’s degree or equivalent experience in computer science, engineering, data systems, or related field;
  • 4+ years of experience implementing Domo solutions;
  • 2+ years of managing Domo at scale in enterprise environments;
  • Strong background in data engineering, including ETL design, pipeline optimization, and data modeling;
  • Comfortable working deeply with a wide range of technologies, both modern and legacy;
  • 5+ years in a customer-facing technical role—consulting, solution architecture, or technical success;
  • Proficiency in scripting, coding, and query languages (SQL, Python, JavaScript, etc.);
  • Demonstrated ability to quickly learn and adapt to new technologies, tools, and platforms;
  • Outstanding communication skills (both written and verbal);
  • Ability to effectively context switch and support multiple concurrent projects with shifting priorities;
  • Extreme attention to detail and strong time management.

LOCATION: American Fork, Utah

BENEFITS: https://www.domo.com/company/careers/culture

Domo is an equal opportunity employer.

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