Job Application for Trade Desk Support Engineer at DV Trading

About Us:

Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.

Overview:

We are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level support of service requests/incidents in a professional and timely manner. Customer service and production support are the most important aspects of this role.

Job Responsibilities:

Monitoring and alerting of critical trading system environments
Proactive identification and resolution of production issues
Development of tools and driving efficiency/stability improvements/ automation with scripting
Troubleshooting and resolution of complex systems issues
Production Deployments of all infrastructure components
Off hours pager support on a rotating schedule

Requirements:

Minimum 3 years of relevant experience
Strong working knowledge of UNIX environment/Unix commands
Database knowledge with sql - MySQL, InfluxDB
Strong scripting knowledge - Python/Bash
Minimum B.S. in Computer Science or equivalent
Excellent interpersonal and communication skills are essential
Ability to switch and track various ongoing tasks and issues is required
Attention to detail in problem solving
Ability to work under pressure within a dynamic trading environment
Ability to work independently and collaboratively within a team

Preferred:

Experience using Jira as a ticket/work request system
Experience using Grafana/InfluxDB/Icinga
Linux desktop support experience
Experience with version control systems such as git/puppet
Network troubleshooting and analysis experience

Benefits:

Discretionary bonus eligibility
Medical, dental, and vision insurance
HSA, FSA, and Dependent Care Options
Employer Paid Group Term Life and AD&D insurance
Voluntary LTD, Life & AD&D insurance
Flexible Vacation policy
Retirement plan with employer match

DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV’s posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.

The range below reflects the expected base salary for this position. It represents a good-faith estimate of the base pay we anticipate offering, with actual compensation determined by your experience, education, skills, and performance throughout the interview process. This role is also eligible for a discretionary bonus (at DV Trading's discretion) and DV Trading's benefits package, including the benefits listed above.

Base Salary Range

$110,000 - $135,000 USD

Create a Job Alert

Interested in building your career at DV Trading? Get future opportunities sent straight to your email.

First Name

Last Name

Preferred First Name

Country

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

School

Select...

Degree

Select...

Discipline

Select...

Start date month

Select...

Start date year

End date month

Select...

End date year

LinkedIn Profile

Who is your current employer?

This role is primarily remote, with occasional in-person visits to our Chicago office required. Are you able to meet this requirement?

Select...

How many years of professional experience do you have?

Select...

Do you have experience working at a proprietary trading firm?

Select...

If yes, select your most recent proprietary trading firm

Select...

If other, please specify

Please confirm your highest level of education completed.

Select...

What year did you receive your undergraduate degree?

Select...

What country do you currently reside in?

Select...

If applicable, which US state do you reside in?

Select...

Are you legally authorized to work in the country where this role is based?

Select...

Will you now or in the future require employer sponsorship for work authorization in this country?

Select...

If yes, please provide your visa type and expiration date.

What are your preferred pronouns?

Select...

How did you hear about DV Trading?

Select...

If other, please explain

Terms & Conditions

Select...

Please confirm that you have read, understood, and agree to DV Trading's Privacy Policy, and consent to DV Trading collecting, using, disclosing, and retaining your personal information.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in DV Trading’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Trade Desk Support Engineer

Apply for this job

Voluntary Self-Identification