New

IT Generalist

Portland, OR

We’re Grön (pronounced like grew-n, Swedish for green). We craft the most delicious cannabis edibles on the planet. As a leading North American brand, we’re dedicated to high-quality products that cater to our diverse customers. Driven by innovation, sustainability, and community, we create our edibles with care. Founded in her basement, chocolatier and mother Christine Apple started Grön in 2015, and has since grown the company into a team of over 200+ passionate individuals in 8 different markets (and counting). We hold ourselves to the highest standards of quality and professionalism as we serve millions of customers worldwide. Every team member is expected to contribute to our mission with dedication and teamwork, crafting our gummies and chocolates with love for the community. 

At Grön, we operate first by our Mission & Values: we win with dignity and grace, we only deliver excellence, we embrace transformation. We believe all Grön employees should embrace and operate with these values in mind. If you feel like you embody our values, keep reading to find out more about how you could make an impact as a part of our team. 

About the Role:  

As Grön's IT Specialist, you will provide technical, operations & training support to all users of the company's computers. Responsible for installing, configuring, troubleshooting, upgrading, and maintaining hardware and software, user account administration, and compliance requirements. This person will proactively monitor network, server, and desktop resources including Windows workstations, laptops and printers, and support the onboarding and offboarding of all employees. In addition, supporting the procurement of new tools and management of all software licensing. 

 

This role will be hybrid, 2-3 days a week in our Portland HQ. This person will report to our Director of People & Culture and once hired will work out with the Director a schedule that will work best for this individual to cover multiple US based time zones. 

 

In this role you will:  

  • Provide daily IT support to HQ employees, including troubleshooting hardware, software, printers, and connectivity issues 
  • Set up and maintain laptops, phones, office equipment, user accounts, and SaaS tools 
  • Ensure reliable internet, VPN, and internal server access; coordinate with ISPs and vendors as needed 
  • Track company hardware and software licenses, warranties, and inventory 
  • Maintain appropriate permissions and ensure company data is protected, especially across remote sites and cloud platforms 
  • Create and maintain basic IT documentation, SOPs, and onboarding/offboarding checklists 
  • Ensure technology practices support cannabis regulatory requirements (e.g. seed to sale tracking, data access, surveillance) 
  • Recommend tools, processes, and improvements to scale IT support as the business grows 

 

You’ll be a great fit if you have the following:  

  • 2+ years of experience in IT, ideally as a team of one or a small team 
  • You have experience working in SharePoint and Microsoft environments. Bonus points if you feel confident navigating Microsoft tools on Apple systems 
  • You have supported the onboarding and offboarding flows, partnering closely with HR teams to create a top-notch employee experience 
  • You have experience in analysis, implementation, and evaluation of IT systems  
  • You are proud of how you show up for others and would boast great interpersonal and verbal communication skills 
  • You have experience in controlling budget and reporting expenditure 
  • You stay up to date on the field and have a deep understanding of changing market dynamics to make sure the team has the equipment they need 
  • You believe in writing clear SOPs that meet regulations and policies is exciting to you  
  • You demonstrate integrity and respect in all interactions, fostering a positive and supportive work environment
  • You strive for the highest standards in every aspect of your role
  • You can adapt to and drive change with enthusiasm

 

Interview Process:  

At Grön, we go through the same interview steps for all IT Generalist candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate as possible, as well as give candidates access to our team and hear what it's like to work with us.  

  1. Call with Recruiter 
  2. Call with Director of People 
  3. Connect with our outsource IT Support
  4. Call with Skip Level Manager
  5. Reference Checks 

  

Benefits & Compensation: 

This position has a salary of $70,000 

  • Medical, dental, & vision insurance  
  • 401k Program 
  • PTO  
  • 10 Paid holidays  
  • Parental leave 
  • Commuter Benefits 
  • Product discounts at select partners  

  

Grön is committed to equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment.  In accordance with applicable laws and regulations, our company provides a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion or belief, national origin, gender, family or parental status, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We hire and promote individuals solely based on qualifications for the position to be filled and business needs. Grön will not tolerate discrimination or harassment based on any of these characteristics. We encourage all applicants over the age of 21.  

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Grön recruiters. Please confirm that the person you are working with has an @eatgron email address. Additionally, Grön will never request financial information or payments from candidates at any point during the hiring process nor will we send checks for equipment at anytime. If you suspect fraudulent activity, please contact our team via jobs@eatgron.com 

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