Operations Transformation Engineer

EBANX, we connect global merchants to millions of consumers in emerging markets. Moving money across borders requires massive operational coordination across Revenue, Compliance, Engineering, Product and Operations.

We’re hiring an AI Solutions Engineer for our Operations Transformation team. You won't be writing isolated code in a vacuum. Instead, you will embed directly with our core ops teams, shadow their workflows, pinpoint bottlenecks, and build the AI-driven automations and internal tools they need to run EBANX efficiently.

Our environment bridges two worlds: you will design high-velocity, asynchronous AI systems in modern TypeScript/Node.js, while safely reading from and optimizing our robust, legacy operational core built on PHP. We need a pragmatic builder who respects legacy systems for the revenue they drive and knows how to leverage modernization without breaking the business.

What your day-to-day will look like

• Partner closely with Operations teams to understand workflows, identify pain points, and design AI-powered solutions that improve efficiency and automate manual processes.
• Design and develop scalable backend services and AI orchestration workflows using modern technologies, integrating LLMs, legacy systems, APIs, and data pipelines.
• Build internal operational tools and dashboards that provide real-time visibility into AI-driven decisions and business processes.
• Develop secure integrations with legacy and modern architectures, ensuring reliable data flows across payment and operational systems.
• Monitor solution performance, API usage, model latency, and operational metrics while continuously improving reliability, scalability, and security.
• Collaborate with cross-functional teams to rapidly prototype, validate, and deploy solutions that generate measurable business impact.

What you need to shine in this role

• 3–5 years of experience in Software Engineering, Full Stack Development, or Solution Architecture.
• Strong experience with TypeScript/Node.js and the ability to work with object-oriented PHP applications and legacy architectures.
• Hands-on experience building AI-enabled applications using LLM APIs, function calling, semantic routing, RAG architectures, or vector databases.
• Solid knowledge of SQL, API design, cloud-native architectures, serverless services, and secure integration patterns.
• Experience building internal products, automation tools, or operational platforms that improved business efficiency.
• Strong problem-solving skills with the ability to navigate ambiguous requirements and collaborate directly with non-technical stakeholders.
• Experience working in Agile environments and delivering solutions with a strong business-impact mindset.

Bonus points if you have

• Experience in fintech, payments, banking, reconciliation, or highly regulated environments (PCI-DSS, LGPD, GDPR).
• Familiarity with Retool, Superblocks, Streamlit, Airflow, n8n, Make, Docker, GitLab CI, or GitHub Actions.
• Experience integrating modern microservices with legacy monolithic systems and exposing legacy capabilities through REST or GraphQL APIs.
• Knowledge of observability, telemetry, AI cost optimization, and monitoring for production AI workloads.
• Passion for rapidly prototyping solutions and leveraging AI to transform operational excellence.

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EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
• Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!