Analyst, Technical Account Management

Who We Are

EDO is the TV outcomes company — a leading platform measuring Convergent TV advertising. Combining real-time engagement signals with world-class decision science, EDO maximizes creative and media performance for modern marketers at leading brands, TV networks, entertainment studios, and ad agencies. EDO’s investment-grade data align advertising investments to business results – with detailed competitive, category, historical, and predictive intelligence.

EDO is headquartered in Los Angeles and New York City. We also have an office space in San Francisco.

This position is remote. 

The Role

The Technical Account Management (TAM) team is a cross functional role that will directly oversee EDO’s 1st party data operations.  The team  works  side-by-side with Media Analytics, Data Quality, Sales, Product, and Engineering to bring EDO data to life and maximize value for clients. This role will report to EDO’s Director of TAM. 

What You Will Do

• Oversee day to day operations of managing client 1st party data and working with internal teams to EDO models for analysis.
  • This includes:
    • Data verification of buy-side (advertiser) pixel data and sell-side (publisher) server-to-server data. For pixel data this includes monitoring pixel activity and comparing against client ad server data for alignment, and troubleshooting any discrepancies.
    • Update internal teams on client data we are receiving
    • Mapping data that is an ID integer format to a human readable name. This includes coordination with the Media Analytics team and with EDO clients to resolve any ambiguous mappings.
    • Querying data to pull ad-hoc reports upon requests. 
• Assist new clients in onboarding data. This includes working directly with the client to put proper pixels in place and ensure data is properly flowing into EDO systems.
• Support the Media Analytics, Sales and Business Development process by evaluating feasibility of new opportunities. With the TAM team, be the client facing technical team and collaborate with engineering and data science on new opportunities.
• Drive a consistent internal feedback loop on processes and deliverables. Work with EDO engineers and data scientists to plan and prioritize technical solutions, in collaboration with the media analytics team.
• Understand and stay on top of changing industry dynamics and the competitive landscape. 

What We Are Looking For

• Minimum of one (1) year of experience. 
• Knowledge and experience in tagging.
• Experience with SQL and advanced Excel skills.
• Familiarity with the media landscape and understanding of tagging digital media.
• Strong project management skills, including ability to design strong processes. Comfortable working in Jira.
• Versatility, i.e., the ability and willingness to wear multiple hats and switch gears frequently.
• A self-starter who is comfortable with ambiguity, and who has the desire to be part of a fast-growing, exciting, and nimble start up company.

Compensation  & Benefits

EDO offers a competitive compensation package. Components of compensation include:

• Mid-stage equity and competitive salary
• Flexible Time Off
• Medical, dental and vision coverage, deeply discounted by EDO
• 401(k) plan, FSA, HSA
• Commuter Benefits 
• When in an office, employee meals, snacks, and more fully paid for

The base salary range for this position is $50,000-$55,000  PLUS equity in a mid-stage company and eligibility for a discretionary annual bonus. Compensation will be determined based on the skills, qualifications, experience, location and the level of education attained of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. 

EDO is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, ex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.