Talent Operations Senior Associate (Internal Applicants Only)

Who We Are! 

🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. 

At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. 

Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by: 

1. Introducing an employment-focused school subject into secondary and 
2. Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women.

To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa.

Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. 

We have been backed by top foundations such as Imaginable Futures, Livelihood Impact Fund,  Jack Dorsey’s #startsmall, CIFF and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted by the World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year.

Good to note: To Our Awesome Applicants! 🚀💫

We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply! 

We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply.

Position Overview

Educate! is seeking a Talent associate  to support a fast-growing global team, with offices in East Africa. This role reports to the Head of Talent Acquisition and will collaborate closely with our Talent Acquisition team to streamline and optimizing the entire recruitment process in our applicant tracking system (“ATS”), Greenhouse, to ensure a seamless candidate experience and efficient hiring outcomes. This role calls for strong project management skills, a solid understanding of—or eagerness to learn and quickly adopt—recruitment workflows, and a data-driven mindset to improve operational efficiency. You will play a key role in supporting high-volume recruitment, implementing scalable processes, delivering relevant trainings, and driving improvements in candidate sourcing, tracking, and reporting systems. As an internal opportunity, we encourage applicants from all departments and functions across Educate! to apply.

Systems and Tools Optimization:

• Recruitment System Support: Ensure smooth day-to-day use of Greenhouse (our Applicant Tracking System) by recruiters and hiring teams, including job postings, candidate movement, and interview coordination.
• Process & Tools Maintenance: Identify small process or system challenges within Greenhouse or related tools (CRM, job boards, assessments) and flag them for improvement or troubleshooting with the TA Manager or vendor support.
• Training & User Support: Support training sessions for recruiters and hiring teams on system updates or process changes. Gather feedback from users and share insights that can guide improvements.
• Integrations Coordination: Coordinate with Greenhouse support or vendor representatives to manage system updates or integrations, ensuring tools work well together without major disruptions.
• Continuous Learning: Stay informed about new Greenhouse features and share relevant updates that could improve team efficiency or candidate experience.

Recruitment Process Management & Improvement:

• Process Documentation: Maintain up-to-date recruitment process guides, templates, and tools to ensure consistency and clarity across teams.
• Standardization Support: Work with the TA Manager to implement standardized processes while ensuring compliance with local regulations.
• Cross-Team Support: Participate in cross-functional projects aimed at improving recruitment efficiency and the candidate experience, contributing insights from your experience as a recruiter.
• Training Facilitation: Assist in training sessions for recruiters and hiring managers on updated recruitment workflows or best practices.

Support Data Driven Recruitment and Reporting

• Data Accuracy: Ensure recruitment data in Greenhouse is complete and accurate across all stages of the hiring process.
• Recruitment Metrics Tracking: Collaborate with the recruitment team to collect and track key metrics such as openings, fill rates, source of hire, and recruiter activity.
• Update and maintain dashboards that visualize key metrics (e.g., pass-through rates, time-to-fill, drop-offs).
• Reporting: Support preparation of regular recruitment reports for the TA Manager and People Team leadership.
• Insights Contribution: Use available data to highlight recurring issues or trends that could inform process improvements.

Collaboration and Communication:

• Ensure Tanzania HR practices are fully compliant with Tanzanian labor laws and other relevant national regulations.
• Manage visa and work permit processes for all international staff, coordinating with legal partners and internal stakeholders. Serve as a point of contact for immigration-related processes, including work permits, visas, and renewals, working closely with the HR coordinator and the legal firms.
• Serve as the primary contact for all immigration-related processes, including visa and work permit applications and renewals for international staff in close collaboration with legal partners and other internal stakeholders.
• Manage the relationship with external legal counsel, ensuring up-to-date labor law compliance and proactive issue resolution.
• Oversee OSHA registration, workplace safety standards, and implementation of compliance audits.
• Draft and manage employment contracts, HR policies, and compliance documentation in collaboration with the law firm and relevant authorities.
• Identify and mitigate HR-related risks through effective policy enforcement and compliance monitoring.
• Proactively identify HR risks and put mitigation strategies in place. 

Who You Are: 

• Some experience in talent operations or a related role, including managing applicant tracking systems (ATS) such as Greenhouse.
• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.
• Analytical mindset with the ability to interpret recruitment data a for decisions making
• Excellent communication and stakeholder management skills, with the ability to collaborate across functions and regions.
• Strong attention to detail and process improvement mindset.
• Aligned with our Five Cultural Tenets (see What is Educate! About? below) and learn more by looking at Educate!’s culture deck here.

Terms

• The location is in Kenya, Tanzania or Uganda

Application closes on Monday 3rd, November 2025. 

 

What We Offer 💼

• A vibrant, mission-driven environment with a supportive and fun team. 
• Competitive salary based on experience.
• Learning & growth opportunities  

Application Process: Rolling basis, interviews happening soon!

Our Culture & Tenets(Values) 🌱

We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey. 

1. We put Youth First, Impact-Obsessed - We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value.
2. We Exceed Expectations - We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested.
3. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
4. We are One Team, Many Views - We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests.
5. We have the Startup Mindset - We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress.

Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.  Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team. 

We’re committed to ensuring all candidates are screened for child and youth safety. As part of the process, you’ll need to provide a Certificate of Good Conduct. Educate! reserves the right to withdraw employment offers if any risks to youth are identified.