Low Threshold Housing Assistant Program Director - Homeless Services

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off – Vacation, sick time, and paid holidays
• Comprehensive Benefits – Medical, dental, and vision plans
• Retirement Savings – 401(k) with employer match
• Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
• Financial Security – 100% company-paid life and accidental death insurance
• Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a dedicated Assistant Program Director to join our Low Threshold Housing Team which provides an array of onsite supportive services, including recovery coaching, MAT/Psychiatry, wrap-around case management & clinical coordination, medical consultation and direct interventions, and access to trauma-focused treatment modalities.

The ideal candidate is a compassionate and skilled leader with strong experience in mental health, substance use, and homelessness services, capable of overseeing daily operations while providing real-time guidance and supervision to a multidisciplinary team. They bring a trauma-informed, recovery-oriented approach, excel at building collaborative relationships with clients and staff, and are adept at coordinating care, managing program logistics, and supporting residents in achieving housing stability.

Responsibilities:

• Oversee general operations and support service provision at respective Low Threshold Site.
• Provide real time guidance and support to milieu, security, and clinical staff.
• Provide weekly individual supervision to all milieu staff, as well as guidance and training to security personnel as needed/assigned.
• Promote hope, empowerment and recovery in all aspects of care. Model professional behavior for staff and promote use of trauma-informed and empowering language and interventions.
• Oversee staff and security scheduling to ensure appropriate coverage for the program.
• Serve as a part of an afterhours on call rotation for the Low Threshold sites as assigned.
• Facilitate weekly house meetings with residents to obtain feedback related to programming, disseminate important information, and to also plan recreational/educational/support service events for the site.
• Ensure timely collection and submission of all data necessary for BSAS, DPH and Agency reporting requirements
• Provide mediation and guidance for resident disputes as applicable and escalate concerns to the Director of Low Threshold Residential Services as needed.

Qualifications:

• Bachelor’s Degree in Psychology, Social Work or Counseling and three years relevant experience in the mental health substance use field
• Will consider candidates with substantial lived or professional experience without a degree on a case by case basis
• Master’s Degree in the Healing Arts or BA in Nursing preferred
• Demonstrated knowledge of substance use disorders, harm reduction, homelessness, dual diagnosis and Evidence Based Practices.
• Must possess exemplary leadership skills and ability to provide effective real time guidance and support to employees.
• Must have a valid driver's license and reliable transportation.

Schedule: Monday-Friday, 9am-5pm

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.