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Workplace Experience Coordinator

New York, New York, United States

EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company’s foundation today. Learn more about Axel Springer.

We’re hiring a Workplace Experience Coordinator to join our People & Culture team at EMARKETER.

The Role and Team:

The Workplace Experience Coordinator plays a key role in creating a positive, connected, and well-supported employee experience across EMARKETER. This role blends workplace experience, employee engagement, internal communications, and culture programming to help foster an environment where employees can do their best work.

Partnering closely with the HR Generalist, Talent & Experience, this position supports the day-to-day workplace experience, office operations, employee engagement initiatives, and internal programming that strengthen connection, collaboration, and company culture. Ideal for someone who enjoys balancing operational excellence with people-focused programming and thrives in a highly collaborative environment.

This is a hybrid role based out of our New York City office, with regular in office expectations.

Applicants must be authorized to work in the United States without visa sponsorship now or in the future and be within commuting distance of our New York City office. Relocation assistance is not available.

The Ideal Candidate Is:

  • People Focused: You enjoy creating experiences that make employees feel welcomed, supported, and connected.
  • Operationally Minded: You take pride in keeping things organized, running smoothly, and proactively solving problems.
  • Program Oriented: You enjoy bringing events, initiatives, and employee programs to life from planning through execution.
  • Relationship Driven: You build trust quickly and enjoy partnering with employees, leaders, and vendors across the organization.

Key Responsibilities:

Workplace Experience & Office Operations

  • Partner closely with the HR Generalist, Talent & Experience to support day-to-day office operations and workplace experience
  • Co-manage an organized, functional, and employee-friendly office environment
  • Coordinate office vendors, supplies, facilities requests, and workplace logistics
  • Help create a welcoming and engaging in-office experience through thoughtful workplace programming and employee touchpoints
  • Provide backup support for workplace operations when the HR Generalist is out of office

Employee Engagement & Culture

  • Support employee engagement initiatives including employee recognition programs, culture campaigns, employee feedback initiatives, and community-building events
  • Plan and execute internal events that strengthen connection, morale, and cross-functional collaboration
  • Partner with People & Culture leadership to develop programming that reinforces company values and strategic priorities
  • Support employee listening initiatives and help translate feedback into meaningful employee experience improvements
  • Coordinate employee recognition and appreciation programs that celebrate contributions and reinforce company values

Internal Communications

  • Own the weekly People & Culture newsletter, including content planning, coordination, and distribution
  • Create and distribute employee communications related to workplace experience, engagement initiatives, and culture programming across Slack, email, and other internal channels
  • Contribute content and updates to broader People & Culture communications, including COMPASS
  • Promote employee experience initiatives and drive participation across the organization

Employee Experience Insights

  • Track participation and engagement metrics across programs and events
  • Monitor trends in employee experience and workplace engagement
  • Support reporting and insights that inform People & Culture initiatives and priorities

Desired Skills & Experience:

  • 2 to 5 years of experience in workplace experience, office operations, employee engagement, internal communications, people operations, or a related field
  • Experience planning and executing internal events, workplace programs, or employee engagement initiatives
  • Experience supporting office operations, workplace logistics, or vendor coordination
  • Strong written and verbal communication skills
  • Demonstrated ability to manage multiple priorities and stakeholders simultaneously
  • Proficiency with Google Workspace and comfort learning HR, survey, or workplace management tools
  • Experience using employee engagement platforms, survey tools, or recognition programs is a plus

Salary & Benefits:

  • $55,000 to $70,000 (dependent on skills, experience, and competencies)
  • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave
  • Comprehensive medical, dental, and vision insurance plans
  • Matched and vested 401(k) plan
  • Access to resources for financial planning, family planning, mental health, and Employee Assistance Programs (EAP)
  • Additional perks include commuter benefits, phone reimbursement, gym membership discounts, and more
Salary for the role is commensurate with experience and depends on a number of factors, including a candidate’s qualifications, skills, competencies and experience. 

US pay range

$55,000 - $70,000 USD

About EMARKETER
 
EMARKETER is the world's leading research company focused on digital transformation. We hire people who are passionate about providing business leaders with actionable data and insights in the areas of digital marketing and advertising, media, retail and ecommerce, financial services, healthcare, and more. Our clients, who rely on our content to make informed decisions, include top global brands within Fortune 1000 companies, as well as smaller firms striving to compete in a digital age.
 
At EMARKETER, we pride ourselves on an inclusive work environment and continuously strive for diversity of thought, identity, and experience while encouraging growth and providing support to team members throughout the organization. EMARKETER is committed to corporate transparency through regular business updates and an always-open line of communication. 

What We Value

Our people are the foundation of our success. Guided by our values, we:

  • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services.
  • Work as One Team: We collaborate with trust, accountability, and transparency.
  • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.
  • Celebrate Diversity and Inclusion: We embrace a diverse, inclusive environment where all voices are valued and respected.
To learn more about what it’s like to work at EMARKETER check out our careers page and life page.
 
If this sounds like a great job for you, please apply online and tell us a bit about why you're a good fit for the role.
Please note that for all positions at EMARKETER, there is an exercise component specific to the role to reduce selection bias in our recruiting process and test how you apply knowledge.

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