Current opportunities at Vacasa

Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests. What we’re looking for We’re searching for an exceptional individual to join our team as a Lead Housekeeper. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes. This person will supervise a small group of housekeepers and work closely with the local management team. While this position is considered part-time, you may have the opportunity to obtain full-time employment based on your skill set and the company’s growth. Hours can and will vary weekly and seasonally based on business needs. Compensation $16 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.  More benefits and company perks information below. What you’ll do Professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards Sweeping, vacuuming, mopping, dusting, and washing all surfaces Move all reasonably portable furniture in rooms to clean under and behind Assist with laundry as needed Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager Provide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager and Human Resources Identify and note any damages to homes. Create maintenance tickets as necessary Manage, mentor, train, and support a small group of Housekeepers Ensure the housekeeping staff follows through on assignments and provide guidance on work methods and routines such as follow the wall, standard unit of appearance, and reporting damage. Perform inspections of cleans completed by Housekeepers Touch-up cleans as needed Establish and maintain open, collaborative relationships with team members and management team Correspond on a regular basis with your local management team and team members Be available and willing to assist your colleagues and management team when necessary Provide cross-coverage for your manager and Co-Lead Housekeeper(s) when necessary Collect and remove trash and debris Meet and maintain required Housekeeping metrics Attend all mandatory individual and team meetings Replenish consumable items such as soaps and paper products Maintain hot tubs as needed; no experience necessary - we offer on-site training Other responsibilities as assigned - because every day looks different   The skills you'll need Reliable transportation Smartphone and personal email address Driving inclement weather conditions as required Availability to work Sunday through Saturday, early mornings and evenings as needed. Ability to work well under pressure in a fast-paced environment Lead by example while embodying our company values Highly responsive and reliable Strong attention to detail Prior housekeeping experience preferred although we can teach you the Vacasa standard Ability to stand, sit, and walk for an extended period of time. Reach overhead and below the waist Push, pull, and lift less than or equal to 20 pounds Bend, stoop, squat, kneel, and twist Adhere to all company policies and procedures Reasonable comfort level with computers and smart devices Access to the internet and the ability to check your email on a daily basis What you’ll get Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.  Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check.

Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests. What we’re looking for Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes. Compensation $21 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.  More benefits and company perks information below. What you’ll do Act as the first point of contact for  our guests, vendors, and, occasionally, our owners within a local management office Be responsible for taking incoming phone calls, occasional outbound calls, and responding to emails or chats on a daily basis from guests who have questions or concerns about a reservation, statement or other concern Assist with the creation and delegation of maintenance and housekeeping tickets (If applicable) Verify unit availability to assist with scheduling vendor or realtor visits Meet and maintain Vacasa standards and metrics such as guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations Build and maintain business relationships and open lines of communication with other internal support teams The skills you’ll need Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices Professional in all forms of communications such as email, phone calls, video calls and texts Ability to work well under pressure in an agile, fast-paced environment Excellent time management skills with the ability to change activity frequently and cope with interruptions Highly responsive and reliable Strong attention to detail Prior housekeeping experience a plus Adhere to all company policies and procedures Work environment and physical demands Availability to work Sunday through Saturday, early mornings and evenings as needed Ability to use hands to finger, handle or feel, and reach with hands and arms Ability to stand, sit, and walk for an extended period of time Reach overhead and below the waist Regularly push, pull, and lift up to 25 pounds Occasionally lift or move up to 50 pounds Bend, stoop, squat, kneel, and twist The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job. What you’ll get Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Vacation & Sick Time Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offerings Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.  Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check.

Why Vacasa We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests. What we’re looking for Vacasa is looking for an enthusiastic and strong leader to join our team as a Local Operations Manager. A successful candidate in this role has both strong communication and handy-person skills as they will be called upon to do anything from changing a light bulb, to helping a guest figure out how to light a gas fireplace over the phone, to walking an owner through their monthly statement. Compensation $48000 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location. Up to $250 per month car allowance for eligible employees. More benefits and company perks information below. What you’ll do  Oversee operations in assigned location managing a specific portfolio of properties Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for  Meet and maintain Vacasa standards and metrics such as NPS, standard unit appearance,  and efficiency Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis  Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets Partner and assist your Business Development Representative when new units join the portfolio Ability to perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc) Establish and maintain open, collaborative relationships with fellow regional team members and upper management team  Provide cross-coverage for your manager and Co-LOM(s) when necessary Conduct regular inspections prior to guest and owner arrivals Occasional need to perform housekeeping and maintenance duties Traveling between worksites is frequent and this person will need their own reliable transportation.  The skills you’ll need Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices Availability to work Sunday through Saturday, early mornings and evenings as needed.  Professional in all forms of communications such as email, phone calls, video calls and texts Ability to work well under pressure in an agile, fast-paced environment  Excellent time management skills with the ability to change activity frequently and cope with interruptions Highly responsive and reliable  Strong attention to detail Prior housekeeping experience a plus  Adhere to all company policies and procedures  Ability to stand, sit, and walk for an extended period of time Reach overhead and below the waist  Regularly push, pull, and lift up to 25 pounds Occasionally lift or move up to 50 pounds  Bend, stoop, squat, kneel, and twist  What you’ll get Health/dental/vision insurance based on hours worked Employer Sponsored & Voluntary Supplemental Benefits based on hours worked 401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours worked Paid Flex Time Off Employee Assistance Program (EAP) Employee Discounts Please visit our careers page to review our full benefits offering Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.  Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check.