Director of Engineering

Emplifi is a unified customer engagement platform that empowers over 20,000 leading brands to optimize every touchpoint of the customer journey—from social media marketing to commerce to customer care. Powered by AI and integrated analytics, our platform helps brands deepen relationships, boost sales, and build lasting loyalty. For more information, visit www.emplifi.io.

About The Role

We are looking for an experienced and strategic Director of Engineering to lead and grow our Product Engineering teams at Emplifi. This is a senior leadership role responsible for overseeing multiple teams and managers, owning a segment of the department’s strategy, and ensuring the successful delivery of high-impact technical initiatives aligned with Emplifi’s vision.

As a senior leader of our product engineering teams, you’ll work closely with clients and cross-functional partners across our Go-To-Market (GTM), platform, and product teams. Your leadership will directly influence customer outcomes and business success. You'll help build and nurture a culture of collaboration, innovation, and accountability—supporting the growth of engineering leaders and ensuring we consistently deliver high-quality, on-time solutions. This role is critical in shaping Emplifi’s engineering culture and scaling our platforms, systems, and practices.

What You’ll Do Here

Strategic Leadership & Execution

• Own and execute a portion of the engineering department’s strategy, aligning team objectives with company priorities.
• Act as a lead stakeholder in strategic delivery areas, partnering with product, design, and business stakeholders to ensure engineering priorities reflect customer and market needs.
• Ensure team alignment with company vision and technical standards through effective communication and planning.

Team Management & Growth

• Coach, manage, and develop a group of engineering managers, fostering a culture of mentorship and high performance.
• Support hiring, organizational design, and long-term team sustainability across your department.
• Define and track growth paths for leaders and individual contributors.

Cross-Team & Cross-Functional Collaboration

• Champion alignment and collaboration across platform, product, and GTM teams, ensuring engineering delivers measurable value to clients.
• Partner with other directors and VPs to identify opportunities, manage risks, and drive cross-cutting initiatives.
• Serve as a key liaison between engineering and client-facing teams, translating customer feedback into actionable technical improvements.

Organizational Impact

• Own and drive multiple department-wide initiatives, from process improvements to technical transformations.
• Facilitate problem-solving and decision-making at the organizational level, helping teams navigate ambiguity and complexity.
• Ensure the engineering culture supports innovation, autonomy, and accountability.

What Success Looks Like

• Leadership: Trusted by peers, senior leadership, and GTM partners as a thought leader who bridges technology and business impact.
• Team Health & Growth: Low attrition, strong manager bench, and clear career development plans in place.
• Execution: Predictable delivery of large-scale initiatives with high technical quality and measurable customer impact.
• Strategic Ownership: Clear roadmap for your area, successfully executed initiatives, and documented learnings that inform future strategy.
• Customer & GTM Alignment: Engineering outcomes are visibly tied to client success, with feedback loops driving product improvements.

What You’ll Bring To Us

• Proven experience in managing managers and leading multiple engineering teams, preferably in customer-facing product environments.
• Strong track record in defining and executing engineering strategies at scale, with a focus on delivering client value.
• Deep understanding of agile delivery models, architecture, and scalable systems.
• Strong coaching and mentoring skills, with a focus on developing leaders.
• Ability to drive change and lead through ambiguity in fast-paced, cross-functional settings.
• Excellent communication and stakeholder management skills, with experience collaborating with GTM or client teams.

Why Join Us

At Emplifi, you’ll shape the future of our platform and help scale our global engineering team. You’ll be empowered to make decisions, invest in your team’s growth, and drive lasting impact—all while contributing to a culture that values empathy, ownership, and excellence. Your work will directly influence how brands connect with their customers, making this a unique opportunity to lead at the intersection of technology and business impact.

What We Offer

• Unlimited Vacation, 3 sick days, home office
• Internal tech talks, Udemy courses, and workshops
• Maternity and Parental Benefit
• Meetups & conferences
• Multisport card
• Agile and open-minded culture, with high levels of trust and flexibility 
• Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas
• Possibility to work from offices in Prague (Karlin), Brno (Impact Hub), Pilsen (Roudná)
• Chance to compete in a ping-pong tournament or to enjoy table football, Playstation, Ergonomic exercise, or run with colleagues, and nearly all year-round grilling parties and other team-building opportunities
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. 

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.