Mid-Level Consultant (Support Engineer)

Senior Consultant - Support Engineer

 

Important Information

Location: BGC, Taguig City

Experience: at least 5 years relevant experience

Work Mode:  Hybrid Set up 3x onsite per week in BGC

 

Job Summary

Senior‑level consultant to support LDLP (Local Data Lake Platform) provisioning and operational support activities. The consultant will act as a hands‑on delivery resource, responsible for executing LDLP provisioning, onboarding, and support activities in line with defined standards, tools, and governance. This will be a delivery‑based consulting engagement with clear accountability and outcomes

 

Responsibilities and Duties

The consultant is expected to independently deliver the following services:

LDLP Provisioning & Onboarding

• Execute LDLP provisioning activities for new and existing data projects
• Review and translate provisioning requests into deployable inputs
• Provision principals, data projects, and environments using approved Infrastructure‑as‑Code (IaC) templates
• Coordinate and support prerequisite setup, including:
• AD / Entra ID groups
• Service Principals and managed identities
• RBAC assignments and access configurations

Platform Operations & Support

• Provide day‑to‑day operational support for LDLP environments (DEV / QA / PRD)
• Troubleshoot and resolve LDLP‑related incidents, access issues, and configuration problems
• Perform post‑deployment validation, health checks, and stabilization
• Support change requests related to LDLP provisioning and access

DevOps & Automation Support

• Work with Azure DevOps repositories and pipelines supporting LDLP
• Ensure deployments follow version‑controlled standards and approved processes
• Support minor enhancements or fixes to existing provisioning assets, where required

Collaboration & Governance

• Work closely with internal Data, Architecture, Security, and IT teams
• Follow established ITSM processes (incident, change, and request management)
• Maintain documentation and support knowledge continuity

 

Required Consultant Profile

A senior hands‑on consultant with proven experience in:

• Azure‑based enterprise data platforms
• Infrastructure‑as‑Code (Terraform, ARM, Bicep, or equivalent)
• Azure services including:
• Azure Data Lake
• Azure Databricks
• Azure Data Factory
• Identity and access management:
• AD / Entra ID
• Service Principals, Managed Identities
• RBAC and SCIM‑based access models
• DevOps‑driven delivery (Azure DevOps preferred)
• Supporting production platforms in global enterprise environments

Strong communication skills and the ability to work independently within defined standards are required.

 

Deliverables & Expectations

• Timely and accurate provisioning of LDLP resources
• Stable platform support with effective incident resolution
• Complete and up‑to‑date documentation of work performed
• Proper knowledge transfer to internal teams or replacement resources when needed

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. 

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.