Team Lead, Solutions

About Energy Exemplar

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation. 

Our impact is global and is being recognized across the industry. Some of our recent accolades include:

• SaaS Company of the Year (2025) – Global Business Tech Awards.
• Environmental Impact Award (2025) – E+E Leaders Awards.
• IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners
• Finalist: Platts Global Energy Awards (2024) – Grid Edge category
• Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change
• Top 50 Marketing Team (2024) – Voted by the public at the ICON Awards.

How We Work

Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that’s at home, in the office, or on the move.

We’re a global team that values ownership, integrity, and innovation. You’ll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role.

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow together.

About the Position  

The Team Lead, Solutions, works as part of the APAC solutions team and is primarily responsible for leading and coordinating pre-sales and implementation support for the Japan sales team. The position will be responsible for engaging directly with both potential and existing clients to communicate technical features of the products and how the products can play a role in the client’s strategies.  

A key part of this role involves leading and mentoring a team of technical experts to deliver an outstanding experience for our continuously growing client base and prospects through market research, technical discussions, model development, demonstrations, and implementation projects. The position is supported by strong training, coaching, and mentoring and provides opportunities for professional growth and career advancement. Not only will the person in this role have advanced technical skills and deep industry knowledge in the energy sector, but they will also have strong people skills and be passionate about working with and developing, others through to the achievement of desirable objectives.  

 

Drive Sales and Team Outcomes  

• Drive and measure key response metrics for the Solutions team including research tasks, technical delivery and engineering practices  

• Create and encourage a culture of excellent technical service  

• Use sound judgement to escalate issues when necessary   

• Coordinate efforts to achieve outstanding results  

  

Lead and Mentor the Solutions Team in Japan 

• Responsibility for managing, with the support of the Head of Solution (APAC) and Performance and Culture team, operational functions of the Solutions team in Japan, including:  

• Performance reviews and management  

• Leave approvals and management  

• Career progression and competency development discussions and management  

• Workload allocation and distribution  

• Resolution of any people-related issues that may arise  

• Network effectively with other EE departments to leverage knowledge across other teams and global resources 

 
Candidate Requirements & Qualifications  

• Tertiary qualification in mathematics, engineering, economics or other related quantitative field. Minimum Bachelors but Masters or above would be desirable.   

• Achieved N1-level proficiency on the Japanese-Language Proficiency Test (advanced/near-native Japanese) 

 

Technical  

• Deep domain expertise in the Japan energy market, including power market fundamentals, regulatory landscape, and commercial dynamics 

• Understanding of emerging technologies and how this is likely to impact the industry.  

• Understanding of various Mathematical Programming methods and how they are used.  

• Experience using PLEXOS and excellent understanding of how it is used and its capability.  

• If no direct PLEXOS experience, candidate must be able to demonstrate solid knowledge of, and experience in using, other market simulation software tools or programs.  

• Has at least basic knowledge of scripting / coding languages.  

• Understanding cloud environments in which our cloud and SaaS products reside.  

Non-Technical  

• Strong written and verbal interpersonal and technical communication skills with ability to communicate complex issues clearly, credibly, and with confidence.  

• Knowledge of general customer service principles is required. Candidate must be genuinely passionate about working with the internal team to deliver an outstanding service to our customers and helping to resolve their complex technical issues.  

• Good knowledge of various problem-solving techniques with ability to analyse situations and apply critical thinking to decide appropriate courses of action and implement solutions to overcome challenges and deliver valuable outcomes.  

• Commercial acumen with understanding of general business principals and the impact of business decisions on broader business functions and environment.  

• Emotional intelligence with ability to recognise one’s own feelings and those of others to appropriately manage those emotions when responding to different situations.  

• Direct people leadership experience is preferred but not essential. Either way, the candidate for this role must have the passion and desire to develop and lead a team and be prepared to invest the time and effort to develop their own leadership and mentoring capability with the support of the business.  

• Knowledge of change-management principles with experience in applying these principles to lead the implementation of a business, process or technical change. The candidate must also be resilient and adaptable to change.   

• Passionate about working with others to achieve goals. Must have the ability to build strong relationships with others and be a natural collaborator. 

Energy Exemplar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, experiences, identities, and abilities. Please let us know if you require accommodations at any stage of the recruitment process—we're here to support you in showcasing your full potential.

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