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Director Revenue Operations

Salt Lake City, Utah, United States

About Energy Exemplar

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation. 

Our impact is global and is being recognized across the industry. Some of our recent accolades include:

  • SaaS Company of the Year (2025) – Global Business Tech Awards.
  • Environmental Impact Award (2025) – E+E Leaders Awards.
  • IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners
  • Finalist: Platts Global Energy Awards (2024) – Grid Edge category
  • Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change
  • Top 50 Marketing Team (2024) – Voted by the public at the ICON Awards.

How We Work

Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that’s at home, in the office, or on the move.

We’re a global team that values ownership, integrity, and innovation. You’ll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role.

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow together.

About the Role

Director, Revenue Operations

About the Position

Energy Exemplar is seeking an experienced Director, Revenue Operations to lead the strategy, execution, and optimisation of our global go-to-market operations. Reporting to the VP Business Operations this role will be responsible for building scalable processes, systems, planning frameworks, analytics, and governance across Marketing, Sales, Customer Success and Solutions.

The Director of Revenue Operations will serve as a strategic business partner to executive leadership, driving operational excellence across the entire customer lifecycle. This individual will lead revenue planning, forecasting, territory and quota design, technology strategy, performance analytics, and process optimisation to enable predictable, efficient, and scalable growth.

This is a high-impact leadership role requiring a combination of strategic thinking, operational excellence, analytical expertise, and people leadership. The ideal candidate has successfully built and scaled Revenue Operations within a global B2B SaaS or enterprise software organisation and is passionate about enabling high-performing commercial teams through data, systems, and process excellence.

Responsibilities

  • Develop and execute the global Revenue Operations strategy to support Energy Exemplar's growth objectives and go-to-market transformation.
  • Lead and optimise end-to-end revenue processes across Marketing, Sales, Customer Success and Solutions.
  • Partner with executive leadership to drive Annual Operating Planning (AOP), revenue planning, capacity modelling, territory design, quota allocation, compensation planning, and coverage strategies.
  • Own the company's forecasting framework, pipeline governance, opportunity management, and revenue performance reporting to improve forecast accuracy and business predictability.
  • Establish and maintain executive dashboards, KPIs, and reporting that provide actionable insights into pipeline health, sales productivity, customer retention, and overall revenue performance.
  • Drive continuous improvement of Salesforce, CPQ, HubSpot, and the broader Revenue Technology stack to maximise efficiency, automation, adoption, and data quality.
  • Partner with Business Systems and technical teams to define and prioritise system enhancements that support scalable commercial operations.
  • Develop governance frameworks for data quality, CRM standards, process compliance, and reporting consistency across all global regions.
  • Collaborate closely with Finance to support revenue forecasting, budgeting, headcount planning, and business performance analysis.
  • Identify opportunities to improve operational efficiency, reduce friction across the customer journey, and accelerate revenue growth through process innovation and automation.
  • Lead, mentor, and develop the Revenue Operations team, fostering a high-performance culture focused on continuous improvement and business partnership.
  • Act as a trusted advisor to executive leadership, using data and insights to influence strategic commercial decisions.

Candidate Requirements & Qualifications

  • 10+ years of progressive experience in Revenue Operations, Sales Operations, Commercial Operations, or Go-to-Market Operations within a B2B SaaS or enterprise software environment.
  • 5+ years of leadership experience managing and developing high-performing Revenue Operations or Sales Operations teams.
  • Proven success designing and scaling Revenue Operations functions within a global, high-growth organisation.
  • Deep expertise across:
    • Annual Operating Planning (AOP)
    • Revenue planning and forecasting
    • Capacity and coverage planning
    • Territory and quota design
    • Sales compensation planning
    • Pipeline management and forecast governance
    • Opportunity stage management
    • Demand generation funnel analytics
    • Customer lifecycle, renewals, and revenue retention processes
  • Advanced Salesforce (SFDC) expertise, including CRM optimisation, reporting, automation, and CPQ.
  • Demonstrated experience translating complex business requirements into scalable systems and process improvements.
  • Exceptional analytical skills with advanced Excel capabilities and experience using business intelligence platforms to generate executive-level insights.
  • Strong commercial acumen with the ability to connect operational metrics to business outcomes.
  • Outstanding stakeholder management skills, with experience partnering effectively with executive leadership across Sales, Marketing, Customer Success, Finance, Product, and IT.
  • Excellent communication, change management, and influencing skills.
  • Demonstrated ability to lead organisational change, establish governance, and drive adoption across global teams.

Energy Exemplar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, experiences, identities, and abilities. Please let us know if you require accommodations at any stage of the recruitment process—we're here to support you in showcasing your full potential.

Energy Exemplar respects your privacy and is committed to protecting the personal data you share during the recruitment process. This Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with us.

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