Account Manager, SMB (Chicago)

Chicago, Illinois, United States

Join Our Journey at Engine

At Engine, we’re revolutionizing work travel. Our modern travel platform isn’t just about booking trips; it’s about transforming how businesses and their teams experience travel. From seamless booking options with top airlines, hotels, and car rental providers to single-invoice billing and flexible trip modifications, we make travel not only easier to manage but also enjoyable. Backed by powerhouse investors like Telescope Partners, Blackstone, Elefund, and Permira, we’re growing fast—and we want you to be part of it.

***This role requires in-office presence; applicants must currently reside in the designated geographic locations (Chicago, IL or Tempe, AZ areas)***

As an Account Manager, SMB you will take ownership of customer inquiries and proactively seek new opportunities. You will be responsible for building relationships in order to drive growth, retention and adoption of the Hotel Engine product. In this role you will apply a consultative sales approach, focusing on discovering, analyzing, and solving their organization’s travel needs by leveraging the full scope of company products and services to deliver business solutions to drive customer value. 

Your Mission:
As part of the Engine team, you’ll play a vital role in an environment where innovation meets collaboration. Here’s what you’ll take charge of: 

  • Drive monthly growth by upselling Hotel Engine across our existing customer base
  • Generate new business opportunities within account base to meet and exceed target quota
  • Present Hotel Engine’s value position in the unmanaged travel space with expertise
  • Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes
  • Support expansion leads for existing accounts
  • Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledge
  • Consistently meet or exceed daily KPI requirements

What You’ll Bring to Engine:
We’re looking for someone who’s ready to make an impact and grow alongside us:

  • 1-2 years of experience as an Account Manager, Account Executive, or in B2B sales
  • Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day.
  • Experience with Salesforce, Outreach, Gong or similar sales technologies highly preferred
  • Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
  • Strong organization skills with a track record of retaining and expanding existing customer base
  • Experience in utilizing tech stack to identify trends in customer account usage
  • Strong business acumen to partner with our customers to drive solutions to their business problems

Cash compensation:
The expected on-target earnings (OTE) for this role is $90,000, which includes a combination of base salary and variable incentive components.

We accept applications for this role on an ongoing basis. We review applications as they are received and encourage interested candidates to apply early.

 

Compensation
Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.

Base Salary - OTE

$90,000 - $90,000 USD

The Engine Edge: Perks & Compensation
We believe in rewarding great work with great benefits:

  • Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
  • Benefits: Check out our full list at engine.com/culture.
  • Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

Perks and benefits may vary based on employment type, location, and more.

Ready to Build the Future of Work Travel?
Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.

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