DevOps Architect

About Enterpret

Enterpret is at the forefront of AI-native applications, unlocking the power of customer feedback for businesses. We centralize feedback from every channel and transform it into actionable insights that drive customer-centric decisions for teams at the world's leading companies like Perplexity, Notion, Canva, and Figma. Backed by investors such as Kleiner Perkins and Peak XV, we're redefining how businesses understand and act on the voice of their customers.

Read more about our team, core values, and operating principles here.

About the Role

Enterpret is looking for a DevOps Architect ready to make their mark as our very first dedicated DevOps hire. You’ll be at the centre of how we architect, automate, and scale everything we build—this is your chance to create systems from scratch and leave your fingerprint on a high-growth product. Working closely with our CTO and founding engineering teams, you’ll define and run the pipelines, infrastructure, and automation powering a cutting-edge customer feedback intelligence platform. Your decisions and execution will shape how quickly our teams move, and how reliably we serve users. If you enjoy solving complex problems and want real ownership, this is the platform to make a major impact.

At Enterpret, we operate with a flat hierarchy. This role is titled Member of Technical Staff (MTS), but carries full ownership and scope equivalent to an DevOps Architect. If you care more about building and owning than about titles, you'll thrive here.

What You’ll Do

• Architect and evolve Enterpret’s AWS infrastructure with Infrastructure-as-Code (Terraform/CloudFormation), building for scale, security, and resilience right from the start.
• Develop and optimize robust CI/CD pipelines, bringing new features and improvements to production quickly and safely.
• Lead the setup of monitoring, observability, and incident response using the latest tools (CloudWatch, Prometheus, Grafana, Datadog)—you’ll keep systems fast and reliable as we grow.
• Automate everything: Write scripts and build internal tools that eliminate manual work, empower developers, and boost engineering performance.
• Team up with top engineers to drive DevOps excellence, troubleshoot tricky issues, and share best practices on cloud, architecture, and automation.
• Own the evolution of our DevOps practices—evaluate new tools, recommend technologies, and help set company-wide standards as we expand.

What It Takes

• 7–15 years in DevOps, SRE, or cloud infrastructure roles, showing deep hands-on expertise and a history of scaling distributed systems.
• Mastery of AWS and core services (EC2, S3, RDS, IAM, VPC) with a strong command of Terraform or CloudFormation for automation.
• Rich experience building CI/CD workflows (Jenkins, GitHub Actions, GitLab CI) and optimizing the full release pipeline.
• Proficiency in monitoring and logging platforms like Prometheus, Grafana, ELK, and CloudWatch.
• Solid skills with Docker, Kubernetes, and AWS ECS/EKS for containerization and orchestration.
• Advanced scripting abilities (Bash, Python, or similar) for automating infrastructure tasks and tooling.
• Problem-solving instincts, collaborative drive, and a bias for action in startup-paced environments.

Why Enterpret?

• Major Influence: As our first DevOps hire, your vision will define how our systems run today and scale tomorrow.
• Career Growth: Build core systems, establish DevOps standards, and step into leadership as our engineering team grows.
• Solve Big Challenges: Work with a modern tech stack on challenging cloud architecture, AI, and analytics problems.
• Team of Builders: Join a select group of driven technologists, backed by tier-1 investors and trusted by high-growth companies.
• Open, Innovative Culture: We foster autonomy, experiment with tech, and contribute to open source—your ideas shape what we build.
• Well-Rewarded: Competitive salary, meaningful equity, premium healthcare, generous leave, and a flexible work style.

What We Value

At Enterpret, we operate with a deep sense of ownership — we play for the team and do what it takes to win together. We care personally for our teammates while pushing each other with honest, actionable feedback. Above all, we approach everything with humility and a drive to keep learning and getting better.

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.