HR Business Partner

The Opportunity 

We are seeking a talented and experienced HR Business Partner to join our dynamic People team at ESW. Based out of our European headquarters in our Madrid office, you will work alongside a senior HRBP to play a pivotal role in partnering with our Leaders within our technology hubs in Madrid and Dublin to deliver our people strategy; being part of a business partnering team committed to building a high performing culture that enables our employees to thrive. 

Responsibilities 

• Provide strategic partnership and counsel to leaders on talent development, performance management, employee relations, change management, organisational design, etc. 
• Own, build and implement HR initiatives and processes incorporating best practice to support the company’s people strategy. 
• Coach and develop leaders at all levels within the organization, from line managers through executives. 
• Collaborate with other HR Team functions (Talent Acquisition, Learning & Development, etc.) to advise the design and implementation of relevant programs. 
• Ongoing review, implementation & maintenance of the full range of policies required to ensure HR best practice. Communicate how to apply policies and deliver awareness. 
• Establish, monitor and analyse HR metrics and performance indicators and design appropriate strategies. 
• Assist in all talent acquisition activities including experienced hire recruitment domestically and internationally, global mobility, graduate recruitment and the Internal Secondment Programmes to ensure sufficient workforce planning is in place. 
• Ensure that employee surveys are conducted, and that data gathered is analysed and champion appropriate programmes to achieve people and business strategy. 
• Support relevant manager in handling routine employee relations issues including grievance and disciplinary issues, ensuring cases are addressed and resolved in a timely manner, following best practice. 
• Work with the broader HR team to build and execute plans for employee involvement and engagement initiatives across the organisation. 
• You will act as a culture ambassador, encouraging diversity and inclusion. 

Requirements

• 5+ years’ experience in HR, ideally 2+ years in a Business Partner position.
• Relevant degree or equivalent experience in HR, Psychology, business or related fields. 
• Experience of designing and implementing new and innovative HR processes. 
• Experience of handling employee relations issues to completion.
• Proven capability to lead on and implement HR projects and processes. 
• People oriented and results driven. 
• Excellent active listening, negotiation and presentation skills. 
• Strong experience and a thorough understanding of operational HR processes and practice. 
• Competence to build and effectively manage interpersonal relationships at all levels of the company. 
• You have excellent judgement and problem-solving capabilities; as well as the ability to make thoughtful decisions. 
• Experience in a fast-moving dynamic Technology company is an advantage.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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