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Manager, Solutions Architect

New York, New York, United States

We believe that justice is served by truth, and our platform helps users discover it. Cloud-native and AI-powered, Everlaw is revolutionizing the way law firms, government agencies, and corporate legal departments handle mountains of digital data for internal investigations, eDiscovery, and case preparation. We’re growing rapidly and we’re looking for passionate people to join us on the next phase of this incredible journey!

Everlaw is revolutionizing legal technology by seamlessly integrating advanced computer science with an intuitive user experience. We're seeking a dynamic Solutions Architect Manager to join our team, reporting directly to the Director of Solutions Architecture. In this key leadership role, you'll guide and mentor a talented team of Solutions Architects, empowering them to collaborate closely with our sales team to secure new business and ensure the successful onboarding of our valued clients. Additionally, you'll have the opportunity to serve as the Senior Solutions Architect on strategic deals. You'll play a pivotal role in coaching and inspiring your team, designing scalable processes to enhance efficiency, and fostering strong collaborations with cross-functional partners. Leading by example, you'll also leverage your extensive domain and industry knowledge to exemplify the role of an Everlaw Solutions Architect at the highest level. Excellent communication, leadership, and teamwork skills are essential for success in this position.

Whether it be a timely follow up on a request for information, a cold call, or an expo booth visit, the Sales team is often the first point of interactions for prospective Everlaw clients and the team strives to make those conversations memorable and impactful. Sales focuses on delivering excellence through every step of an organization's diligence of improving litigation and discovery workflows, employing genuine curiosity in discovery calls, conducting highly tailored demonstrations and presentations, and curating compelling proofs of value to ensure that our new customers can come on board with a clear path to achieving success. 

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with your director regarding career goals. If you are the type of individual who thrives in a fast-paced, high-growth environment where you are using your domain knowledge to bring greater understanding to your co-workers and customers,  building, leading and mentoring a high-performance team and collaborating cross functionally with every area of the organization this could be a fantastic opportunity for you. Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team. 

This is a full-time position based in our New York City office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr. 

Getting started

  • We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. And you’ll spend meaningful time getting to know your direct reports and discover what excites and challenges them.
  • We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

  • Build out your team by recruiting, coaching, and supporting world-class Solutions Architects (SAs).
  • Establish strong, trust-based relationships with each of your direct reports.
  • Operate on an increasingly autonomous level, proactively finding coaching and skills development opportunities for your team as you get more comfortable in your role.
  • Operate as a player-coach, with the ability to perform the role of a Senior Solutions Architect for key accounts.
  • Develop and own a robust pre-sales process to support the sales team through each stage of the sales cycle.
  • Lead, train, and inspire your team everyday to exceed their goals.
  • Provide regular coaching, feedback, and career development to SAs.
  • Monitor and accurately report on SA metrics and results.  
  • Drive improvements in productivity, process, and efficiency each day.

About you

  • You have at least 5+ years of experience as a a high-performing Sales Engineer (or similar) whether as a manager of a team or an individual contributor
  • You have at least 2 years of experience within the eDiscovery field (5+ highly desired), preferably with hands on end user and administrative experience with Relativity and other legacy platforms. A JD (Juris Doctor) is desirable.
  • You are relentlessly goal-oriented and data-driven, and have been a top performing Solutions Architect.
  • You thrive in high-accountability environments and are a true player-coach that will lead by example.
  • You are organized and excel at handling multiple responsibilities at the same time, thriving at meeting deadlines and solving problems in a fast-paced environment.
  • You have advanced knowledge of, and experience with Everlaw or other SaaS eDiscovery platform(s).
  • You are a service-oriented leader and a thoughtful, clear, and friendly communicator.
  • You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring visas for this position. 

Benefits

  • For experienced managers of the sales engineering or solutions architecture teams in eDiscovery, the expected On Target Earnings (OTE) for this role is $260,000 with a $182,000 base salary. The role's compensation is subject to change in the future.
  • Substantial equity
  • Retirement plan with company matching
  • Health, dental, and vision
  • Flexible Spending Accounts for health and dependent care expenses
  • Paid parental leave and sick leave
  • Seventeen paid vacation days plus 11 federal holidays
  • Membership to Modern Health to help employees prioritize mental health and wellness
  • Annual allocation for Learning & Development opportunities and applicable professional membership dues
  • Company-sponsored life and disability insurance

Perks

  • Work in our midtown New York office
  • Flexible work-from-home days on Tuesdays and Fridays
  • Monthly home internet reimbursement
  • Select your preference of hardware (Mac or PC) and customize your desk setup
Pursue Truth While Finding Yours
At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you’re empowered to pursue your passions, it is reflected in the work. That’s why we’re committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you’re looking for a place that values passion, integrity, and a desire to learn, we’d love to hear from you! 
 
We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today. 
 
Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
We collect and process the personal information you provided along with your job application in accordance with our Applicants Privacy Notice and Notice at Collection.
 

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