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Principal Product Manager

Remote, USA

At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood. 

We’re a global community of over 500 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive.

We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully.

Join us at Everway - together, we can unlock the full potential of every mind.

About the role

The Principal Product Manager is a senior leadership role responsible for leading the development and execution of our product strategy to drive business growth. You will define the product vision, create product roadmaps, and ensure on-time and on-budget delivery. 

This role involves deep involvement in strategic planning for both the product and the company as a whole. The ideal candidate has a deep understanding of product discovery and development, is able to work effectively with cross-functional teams, and is passionate about delivering innovative products. 

You may also be responsible for managing a team of product managers and providing guidance and mentorship to junior team members.

The successful candidate should be based in the Eastern Standard time.

Key Responsibilities

  • Product Discovery: Define and prioritize product requirements based on market trends, user research, customer feedback, and business objectives.
  • Product Delivery: You'll be accountable for delivering product improvements on time and in alignment with business stakeholders.
  • Stakeholder Management: Collaborate with cross-functional teams (including development, UI/UX design, UX research, marketing, and sales) to ensure product requirements are understood and delivered. Act as the primary point of contact for stakeholders and customers.
  • Strategic & Thought Leadership: Lead the development and execution of long-term product strategy that aligns with the company's overall vision and goals. Participate in executive-level discussions, represent the voice of the product and customer, and share industry insights, best practices, and innovative strategies based on a deep understanding of the product landscape.
  • Mentorship: Provide guidance and mentorship to junior team members.

Essential Criteria

 

  • Experience: A minimum of 5 years of experience in product management, with a proven track record of successfully delivering products that meet customer needs and business objectives. This must include at least 2 years of operating at a senior product manager level.
  • Professional Knowledge: Bachelor’s or Master’s degree in Computer Science, Business Administration, UX Design, Human-Computer Interaction and Data Science or a related field.
  • Skills: A combination of technical, strategic, communication, and leadership skills, along with a customer-focused mindset and strong business acumen. You should have demonstrated the ability to lead and mentor product management teams, define meaningful OKRs and KPIs, and prototype with AI tools for ideation and rapid validation.
  • Product Data Analytics: Demonstrated ability to use data analytics to monitor product performance metrics and make data-driven decisions to improve the product.
  • Problem-Solving: The ability to handle complex tasks that require a deeper understanding of industry standards and practices.
  • Organizational Knowledge: A deep understanding of the product team and product objectives and their relation to business objectives, as well as an understanding of other departments like marketing, sales, and finance.
  • Process Complexity: You should have experience developing new, department-wide processes.
  • Communication: Strong communication, social, and diplomatic skills are required to communicate complex issues and negotiate effectively.

 

Please submit your application on our website by Monday 20th October 2025.

Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter.  Ready to make an impact? Apply today and be part of a company that invests in your success!

We are committed to providing a Drug-Free Workplace for all employees.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

You can view our Recruitment and Selection Policy here.

Please click the link for our Privacy Notice

 

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